This is an issue that I believe is at the core of building community where we live and work. I was delighted to learn that there is actually a national movement (of sorts) to promote the importance of this idea and thought I’d pass it on to you all.
You’ve probably heard me make the point when it comes to buying books for IISC from Harvard Bookstore instead of Amazon.com. For me, in addition to the bookstore, it also comes up around my local hardware store vs. Home Depot, and my local camera store vs. Best Buy. And on and one the possibilities go!
Thanks for considering your own possibilities in this regard. And thanks for listening!
“The destiny of the world is determined less by the battles that are lost and won than by the stories it loves and believes in.”
—Harold Goddard
As current President and CEO of the Orton Family Foundation Bill Roper tells the story, a couple of decades ago Lyman Orton, proprietor of the Vermont Country Store, was involved in local town planning efforts in Weston, Vermont. In the 1980s, at a time when the state was experiencing a building boom due to the rise of second home ownership, Weston and other small towns found themselves struggling to preserve their unique character while continuing to grow and embrace change. The local town planning commission in Weston, of which Orton was a member, discovered that it was ill equipped to address existing zoning restrictions and bylaws, which left town members powerless around policies that affected land use in their community. The frustration of this experience spurred the creation of the Orton Family Foundation, which began supporting small towns by providing resources, including user-friendly GIS mapping and visualization tools, to citizens to help them envision and ultimately have a say in their communities’ future.
Under Bill Roper’s leadership, the Orton Family Foundation places a particular emphasis on helping towns identify and protect the essence of their community through the collection of shared stories. Like all of the work of the Foundation, efforts have been made to make planning accessible to non-planner types. To this end, language is everything. Roper and his staff avoid jargon by asking residents simply (but profoundly) to identify the “heart and soul” of their community. As they say on their website, “Traditional quantitative approaches use important data about demographic and economic shifts, traffic counts and infrastructure needs, but frequently fail to account for the particular ways people relate to their physical surroundings and ignore or discount the intangibles—shared values, beliefs and quirky customs—that make community. . . . Furthermore, a collection of quantifiable attributes without an understanding of shared values and a sense of purpose does not motivate citizens to show up and make tough, consistent decisions.” In other words, when it comes downs to it, it’s about people.
Time and again, this revelation comes up in various policy debates where experts come together and more often than not leave out the people who are most impacted by (and who have much to offer) their decisions. We know the devastating impact this can have, and yet it continues. In a recent blog post, Dave Snowden rails against obsessions with outcomes measurement when it comes to reforming social services, saying that we continue to look for fail safe, quantifiable, and expert-driven solutions to problems that are much too complex to lend themselves to expertly engineered solutions. He makes a case for greater involvement of the system (including everyday citizens) and the use of narrative to understand the dynamics of and ways of working with the system. With the Orton Foundation example, we might add the importance of using language that invites broader and deeper engagement. This is about creating space for people to share their own experiences and perspectives, allowing not only for the relevance of these stories, but their power to shape something new.
How might we do more of this in our work, to make room not just for the sharing of facts and figures, but stories? And what are the stories we are telling ourselves that are shaping our worlds?
This week over the Twittersphere people started posting “The Unforgettable Commencement Address by Paul Hawken” (from which the title to this blog post is taken). It is an amazing call, clear and concise, to the graduating class of 2009 from the University of Portland to dig in and work for the earth – but it is much more than that. It is a call to each of us to wake up, take hold and celebrate the mystery of life. If you haven’t seen it yet, you can find it here, I highly recommend taking a look!
A while ago, IISC also called us, through our viral video, to tend the planet.
So, in celebration of this fabulous spring – and new lives about to come into it – I wanted to pass along these calls to all of us. I’m hearing them loud and clear today. And as Paul Hawken says, “Nature becons you to be on her side. You couldn’t ask for a better boss.”
What a great short video on the design approach! There is so much here that is applicable to social change and to our work at IISC. To offer you a teaser, I was particularly intrigued by the distinction between insights and ideas, where the folks at Continuum argue that ideas are those that make insight actionable. And here at IISC, I think we find some aspirational resonance with the statement that “we don’t hide behind a hundred ideas, we focus on making the right idea possible.” Enjoy!
We deliver a powerful (by all accounts) leadership development program at IISC called Facilitative Leadership. It is our flagship training program because it directly speaks to the mindset, heartset and skillset needed to lead in the Age of Connectivity. Facilitative Leadership starts, ironically, with the notion that we must radically change our perception and thinking about leaders and leadership, itself. Originally based in a Newtonian, mechanistic understanding of how the world works, our ideas about leadership have evolved over the last fifty years. We’ve gone from a heroic, command and control approach to a more participative, collaborative approach that involved teams, less hierarchy, and a much higher level of engagement and input, to now — a time when ourunderstanding of the world is informed by quantum physics and complexity theory…a world described byTom Freidman as flat, where all of knowledge, not to mention finances, has been connected and democratized. We are defining and understanding leadership at a time when our systems breakdowns and global crisis demands that we create a future that is so radically different from the past
Several thought leaders with whom we are familiar have themselves been struggling with this concept: Peter Senge in his new book The Necessary Revolution introduces us to the idea of the animateur, the French word for people who seek to create systemic change. He says that an animateur is someone who brings to life a new way of thinking, seeing or interacting that creates focus and energy.” And, in Peter Block’s new book, Community – The Structure of Belonging, he renames leaders as “social architects” defined by their ability to set intention, convene, value relatedness and present choices. The animateur and the social architect seem to be getting us closer to the kind of leadership we need for these times.
As we embrace leadership as being first and foremost about shared responsibility, as a leveraging and unleashing of much needed collective intelligence and commitment; we see in fact that the central task of leadership today is to create the conditions for others to flourish and to thrive, to step into their own power. We see that the roles that leaders play in these times are more aptly described as catalysts, champions, connectors. We see that these leaders are strategic, collaborative, and flexible and they are most often rooted in real authenticity, service and love.
We are daunted in our sector by the demographic reality of baby boomer leaders exiting in the next five to ten years, leaving a massive leadership gap. Or, now, because of their disappearing 403(b)’s, postponing retirement and causing another set problems. I am wondering if this conversation – while important and real – may also be taking us off course or at least maybe taking up too much of our time.
My belief, particularly in these most troubled times, is that we are being called to boldly invest in and develop networked, boundary-crossing social architects….multi-cultural, multi-generational social architects. We need to build their capacity in collaboration, design, facilitation, network building and the uses of new social media in service of real change. It is our collective capacity that will lead us into a future that is so very different from the past.