In a recent conversation with professors and students at Savannah College of Art and Design’s Design Management program, I was asked to share what we at IISC mean when we use the phrase “design thinking” in social change initiatives. Talking with vocational designers about designing for social change was a very different conversation from conversations with change agents and activists on the same topic. I subsequently came across this insightful blog entry by interaction designer Dan Saffer, “Thinking about Design Thinking”, and although he does not apply a social change agenda to his thinking here, he helps lay out distinctive features of what designers mean by the term “design thinking” as follows (we can apply the social change lens on our own): Read the rest of this entry »
Archive for Learning Edge
Accentuate the Positivity, Take 2
In a previous post I referenced the work of Marcial Losada, which indicates that elevated group performance is associated in part with a high degree of “positivity.” Specifically, groups that excel in terms of innovation and productivity tend to be those where there is at least a 5:1 ratio of positive to negative interactions. The importance of this ratio has been further highlighted by some other findings and experiences I have had working with community-based activists.
Happiness Matters
It sounds simple, but I increasingly find the idea that “happiness matters” an important principle to remember. Understanding that happiness matters gives us a great lens with which to evaluate our efforts. As I go about the work of social transformation – am I happy? Are the people I work with happy? I hope it’s obvious that I’m not equating happiness with the cheap thrills that are abundantly available to us in this age of hyper-capitalism. I’m talking about the happiness that is defined by a sustainable sense of contentment.
I am talking about being happy even as we engage the often challenging work of social transformation in a world that desperately needs it. I often say to activists that miserable faces of martyred frustration often are, in and of themselves, the best argument against being in movement with those that want a better world. I contrast this experience to the abundance of song and dance that defined the struggle to put an end to South African Apartheid.
From Complication to Complexity
If you don’t have four minutes, make them! Here is one of the simplest explanations of the Cynefin framework and it is one of the most useful ways to understand the shift that we must make in the social sector. I start most of my client work by arguing that the problem we are facing in the sector is that our system has been developed to address complex problems as if they were complicated. For example, our urban public schools are trying to teach many kids who might be facing hunger, trauma, violence, lack of documentation and a myriad other social ills, but we are spending our time arguing about curricula and standardized tests.
Paola Antonelli on Design
Check out this great Ted Talk by Paola Antonelli on design.







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