“You’ve got to keep asserting the complexity and the originality of life, and the multiplicity of it, and the facets of it.”
– Toni Morrison
Once again, I’ve been re-reading Niels Pfleaging’s short book Organize for Complexity(and eager for the release of the English version of Complexitools) amidst the growing demand we are hearing at IISC from people who want to liberate their organizations and themselves to be able to intelligently respond to change and to come back to life! Here’s the gist – as things shift more, and more rapidly, some people’s inclination may be to try to exert greater control or dig in to what is familiar, but does not work. The more one does so, the worse things can get. As Pfleaging writes, we see a “high price for the illusion of control.” Within organizations this takes the form of various gaps – social, functional, and temporal – that make them increasingly irrelevant, ineffective and irresponsible.
Responding to complexity requires (to borrow a phrase from Eugene Eric Kim) new muscles and mindsets.
Last year we organised a Peacebuilders Workshop to create space for practitioners involved in peacebuilding work locally to come together and critically appraise our practice and identify the lessons learned about peacebuilding in conflict/post-conflict contexts. The discussion at that workshop calls to mind a number of important aspects of peacebuilding work that align with our approach at IISC.
Peacebuilding requires at its core the kinds of human principles or values which resonate with those required for other kinds of social change work. These include creativity, relationship building, and networks. Read More
Try introducing the practices of deep listening to unlock a conversation where everyone can both speak their truth and hear other folks’ truths without convincing, berating, or arguing. It’s harder than you might think, especially when you think you are right. But remember, these loved ones probably think they are right, too. And, in entrenched conflicts, everyone generally tends to view themselves as the victim and others as holding all the power. Deep listening can be a powerful way to break through all of that.
In these times, deep listening seems more necessary than ever. So, take the risk to really listen to those around you without trying to convert them to your way of thinking. And ask them to take the risk to really listen to you too, without trying to convert you to their way of thinking. Some of what you hear may make your blood boil. Some may make you shake your head in wonder or despair. Some will make you want to ask more questions. This is good – seeking to understand does not imply you agree. Only that you are willing to explore. In the end, if you can use the guidelines shared below, you’ll create a safe space for conversation where you’ll end up still loving one another and you’ll be better informed and better able to engage in the tumult that is our political space this holiday season and beyond. Let us know what you learn!
The Interaction Institute for Social Change invites you to join a National Call to Action for Unity and Dialogue after the U.S. elections. From the moment the election is settled, we call for a peaceful response from Americans, and from people all over the globe, to the results.
We call for a national conversation in living rooms, workplaces, boardrooms, schools, and government offices to foster healingfrom the divisions that have been deepened by this election, and to explore the common ties that bind us.
We call on Americans to explore with honesty and empathy the role that race, gender, and immigrant status played in this election to create a powerful wedge in our communities. We ask for commitments and plans to remove this wedge, which for too long has deeply threatened, burdened, and dismantled our democracy. It has fostered violence and death and a loss of opportunity and personal dignity. It has constructed glass ceilings and prevented our children from realizing their full human potential.
We call on Americans to talk to each other and not at each other. The use of social media in this election has perpetuated the false notion that we cannot talk to one another or understand one another across differences or party affiliation. This is not true. In the right places with the right facilitation, we can have meaningful and healing dialogue. Unity is not agreement; it is a decision to stand firmly as Americans to embrace ideas and opinions different from our own, and to disagree peaceably in order to foster understanding and better solutions.
We call all Americans into “Big Democracy” – the belief that the public is fully capable of working together to create sustainable, just, and equitable communities. We can provide peaceful ways for the public to come together and – as professor and social activist Carl S. Moore says – “struggle with traditions that bind them and the interests that separate them so they can build a future that is an improvement on the past.” We can create these conditions with shared leadership and shared responsibility, and with the power of love that resides deeply within each one of us.
With this National Call to Action, we call on all Americans to shift the conversation about what is possible. We call on all Americans to communicate, demonstrate, and create places of experimentation to show that it is possible for the public to come together to solve problems and create change.
In light of a recent conversation with Jana Carp, an academic who has studied the underlying principles of the “slow movement” and how they connect to sustainability, place-making and livabily, I am revisiting, revising and reposting the piece below. Jana and I were connected by a mutual colleague with the Fire Adapted Communities Learning Network, given our mutual interests in public engagement, community-building and sustainability (inclusive of justice), and had an interesting conversation about slowness and networks.
At one point, the question came up as to whether networks might cut against slowness, especially when the emphasis is on rapid growth, diffusion, and trans-local connections. My thought at the time was that this certainly could be the case, and that is why it is important to think about both the breadth and depth dimensions of networks, as well linking different scaled networks (local, regional, global). The importance of networks for social change can certainly reside in their reach and rapid scaling. Their potential also resides in the nature and quality of connection, how deep the ties that bind are and what they help to create and circulate. And this brought me back to these reflections on how to think about “social velocity” in networks and collaborative work …
My friend Joel Glanzberg is a constant source of provocation and insight. The way he sees the world, through a living systems and pattern-seeking lens, is not only refreshing but unnerving in that it is evident how simultaneously critical and rare his perspective is. Joel is great at helping me and others to see beyond objects and structures to underlying patterns and processes, and how these are what animate living systems. Read More
It’s not too late for us to create a world that is better for future generations using collaborative change. To do this, we need everyday leaders who shift power dynamics towards justice, weave vibrant networks, and magnify love.
Our fate is shared and ALL voices must be empowered to realize our collective genius. Collaborative Change Agents ask, who is not here? What perspectives are missing?
Diversity and difference strengthen solutions. Collaborative change agents work skillfully with and through networks to make change.
Collaborative Change Agents practice treating themselves and those around them with dignity, respect, and the love that every person deserves.
Collaborative change increases trust. People can come together, resolve conflicts, and make the world a better place for all.
Through its myriad nodes and links, as well as the ongoing addition of participants and new pathways, a dense and intricate network can expand quickly and broadly. This can be critical for spreading information and other resources and mobilizing actors in ways that organizations simply cannot achieve.
So many great podcasts, so little time to talk about them with friends. Have a listening party!
Generation Listen invited IISC’s Senior Associate Cynthia Silva Parker to share some facilitation tips for conversations about racism and racial identity. The activities are tailored to help listeners unpack episodes of the cutting-edge podcast Code Switch. Right now, people across the country are hosting “listening parties” where the podcast is paired with a conversation.
In numerous social change networks that we support at IISC, racial equity has been put at the center of the work, whether or not that was the initial impetus for coming together. This is not seen as ancillary to the change effort, but now understood as foundational, in that systemic inequity around race is part and parcel of the water in which we swim. In a few of these networks where there is a majority of white participants, increasing numbers of people are asking what they can do about structural racism, and one response is that there is important work to be done around whiteness and white privilege. As Gita Gulati-Partee and Maggie Potapchuk point out, this is often a critical missing link in racial equity work. Read More
IISC works with clients to expand dimensions of success beyond results. For long-term change to take hold, we help groups understand process and relationships are key factors. In the Communications Unit, we have created a daily practice to keep track of results, process, and relationships in our work. We call this practice “Rays” and we’ve found it works in person, on video chat, over the phone, or even as text or Slack messages.
Rays / Tasks / Blocks
Rays is a 15 minute meeting each day where we briefly share a ray of light in our life, the tasks on our plate, and anything blocking production. Here’s the story of how we do it and what we’ve learned about its value.
Everything around us is designed. This stage, this auditorium fills 4,000 people and its sole design purpose is to have you focus on me. That’s how it’s structured. But there are other consequences of this design. So, for example, if you happen to be about six feet tall you’re probably hoping I’ll start talking so you can get your knees out of the front of the chair in front of you, right? Or if you happen to be, you know 4’5” or under you can’t wait to put your feet back on the ground. Those are the flaws in these designs because what we tend to do in this world is design for the middle and forget about the margins. What these new movements are saying to us is that it’s actually in the margins that we have to concentrate our design. And this feels a little counterintuitive, right, is that if you actually pay attention to the margin and design for them you actually cover the middle. It’s like a tent, right? If you take a tent and you stake it far out at the margins, well guess what, the middle is always covered. And the further out you stake it the stronger the structure you get. And why is that? Because in our systems and our social systems the people at the margins are actually living with the failures of the systems. And they are creating adaptive solutions to them. So when we design to take care of them we build stronger systems for everyone.
“Everything we see is a shadow cast by that which we do not see.”
– Rev. Dr. Martin Luther King, Jr.
In the start-up and at transitional phases of network growth it is important for participants to get real about their constraints. Otherwise, what can happen is that people can start seeing one another as “blockers,” uncooperative, not good team players, etc.
A starting place is to ask people as they come to the collaborative table to start thinking about the constraints they have (real or imagined). These could be related to time, money, mental bandwidth, awareness, political pressure, organizational policy, comfort level with going certain places in the collective work, etc. If we define “value” holistically at the outset, we quickly come to understand that everyone has limitations and everyone has something to offer.
Trust-building is critical in helping people feel comfortable expressing certain constraints, so it is helpful to state preventatively that everyone has them, that some are perhaps not so easily spoken or may be beyond current awareness, and that it is important to get and remain curious about these, in addition to the gifts people have to offer!