You will receive an email upon completion of your on line registration. That email will include links to all relevant information about your workshop. If you plan to travel in order to attend one of our trainings, please be sure to make your arrangements that will allow you to stay until the end of the training (5 PM).
Cancellation and Refund Policy
Workshop cancellations are subject to the full workshop fee. If you can no longer attend the workshop for which you registered, you may transfer your registration to another workshop date within 12 months from the date of the workshop for which you were originally registered.
Transfer requests made at least 14 days prior to the start of the workshop will incur a change fee of $50 for nonprofits and $75 for foundations. Transfer requests made less than two weeks fewer than 14 days (two weeks) before the start of the training are subject to a change fee of $200 for nonprofits and $225 for foundations.
You may substitute another person from your organization up to 9 AM Eastern Time the day before the workshop at no additional charge. Please make this change by updating your registration or by contacting our training coordinator at email@example.com or 617.863.2038.
We occasionally must cancel a workshop due to low enrollment and generally make that determination two weeks prior to the start date. In this case, you will be contacted by the workshop coordinator and a full refund or the opportunity to register for another workshop will be offered.
Our workshops run from 9:00 AM to 5:00 PM. Please arrive as early as 8:30 AM to check in and enjoy breakfast, particularly on the first day. Again, we expect participants to be fully present throughout each day of the workshop, and request that you make travel arrangements that allow for this.
Dress for comfort and fluctuations in temperature.
The Workshop fee does not include hotel accommodations; however, there are many options in and around each of our workshop locations. We suggest that you use one of the many web-based services to search out those options. Under no circumstances do we reimburse workshop participants for travel or lodging.
Alameda County Training & Education Center
125 12th Street, #400 (San Leandro Conference Room)
Oakland, CA 94608
Click here for a map.