Recently a long-time member of the Food Solutions New England (FNSE) Network Team let us know that they would be transitioning out of their current job and needing to leave the network, at least the core role they have played. FSNE is entering its second, and critical, decade of work, and going through a transition itself as it strives to better weave together a regional food system that is grounded in racial justice, ecological sustainability and democratic principles. It has been quite the journey, 2020 not withstanding.
This person, and real FSNE champion, gave a tremendous gift in their email, laying out how meaningful their experience has been these last several years. In so doing, there is also a wonderful articulation of what being in a network can be all about. Here is a taste of what was so generously offered:
“What stands out to me when looking back is how many aspects of FSNE’s work are challenging: communicating complex concepts; making the most of limited time when such a rich network of folks gets together; putting up with ambiguity when structure and linearity are so comforting and in demand.
But the rewards from the process are on an equal scale with the challenge: building lasting and meaningful relationships with diverse folks from across the food system; being able to think and strategize about that system in entirely new ways; learning new ways to think and to go about work and life. … in offering this to participants, FSNE is very unique among organizations. …
I’m looking forward to what’s coming next, sensing and hoping that the world at large is more ready to support FSNE’s values now, than it was even a year ago.”
So well said! And we know FSNE is not alone.
Even as the network (along with so many others) navigates complexity and disruption and continues to make “progress” around its “impact areas” (including more dense and diverse connectivity; greater advancement of the vision and values; increased regional alignment around a new food narrative; more collaboration on regional food, farm and fisheries policy; more wide-spread commitment to anti-racism in the food system), it can be hard to “see” all of this in the moment. Like so many things in life, it is only in retrospect that we can get a sense of how far we have come. And also like so many things in life, as our transitioning FSNE colleague expressed so beautifully, it is not just what we can most tangibly measure that matters, but also (and perhaps more so) qualitative change and the nature of our experiences (processes, relationships) along the way.
As you review the framework, would you share your responses to the questions below in the comments?
What does it bring up for you?
Where do you find yourself focusing your thinking and efforts?
What might you want to explore, start, continue or further develop, or stop doing in any of the stages?How does the framework help you prioritize and perhaps find empowering areas for action and partnership?
As you navigate the complex times of COVID-19 and racial uprising, consider what it would take to transition through these four dimensions, what needs to be in place, what is already in place, and what we need to reimagine and rebuild.
1 – In the Trauma Dimension: How are we responding to the impact of trauma from COVID, racism, and other shocks?
Racial Equity & Justice:
Are we removing racialized barriers to emergency resources?
Are we using a racial equity impact analysis tool to understand and evaluate our response? Even when we feel rushed?
Are we recognizing deep racial harm in our organization and networks?
Collaboration:
Are we pausing and engaging in quick and meaningful stakeholder engagement to guide our responses and ensure less harm?
Are we attending to both relationships and results as we carry out our work?
Love:
Are we acting and responding with humility, empathy, and transparency?
Are we practicing presence and accountability?
Networks:
Are we connecting with diverse networks to gather and share information and foster flows to address critical needs?
2 – In the Reckoning Dimension: How are we grappling with deep distress and the reality of shifting resources? How are we embracing racial uprisings for change? How are we embracing uncertainty?
Racial Equity & Justice:
Are we acknowledging inequities revealed by crisis?
Are we acting to undo the racialized impacts of our actions?
How are we recognizing the leadership of Black people and what are the lessons for our organizations?
Are we engaged in transparent and collaborative decision-making?
Are we facilitating conversations and activities to face the pain and opportunity of this crisis, our potential power together to make change, while also planning for next steps?
Love:
Are we embracing where people are? Their feelings, conditions, perspectives?
Are we modeling vulnerability as a sign of strength?
Are we exploring the reality through the lens of love and possibility?
Networks:
Are we setting strategic direction with critical partners?
Are we listening for and following the ideas of BIPOC communities (Black, Indigenous, people of color)?
3 – In the Healing Dimension: How are we creating the conditions for healing and well-being?
Racial Equity & Justice:
Are we supporting BIPOC people and communities to move through trauma, grief and anger toward joy?
Are white people leaning into discomfort, trauma and pain, and working that through with other white allies?
Collaboration:
Are we generating and living into community care guidelines to support self-care and collective well-being?
Are we designing and facilitating in ways that allow people to process holistically – intellectually, physically, emotionally, and spiritually?
Love:
Are we convening grounding conversations that allow for brave space, emotions, and truth sharing?
Are we offering resources for healing modalities?
Are we acknowledging all paths to healing?
Are we meeting pain with action and redistributing power and resources?
Networks:
Are we deepening networks and attending to flows of resources that create healing and well-being for people?
Are we setting up more distributive structures focusing on regenerative flows of resources of many kinds?
4 – In the Transformative Futures Dimension: How are we envisioning and living into equitable and resilient futures?
Racial Equity & Justice:
Are we pivoting from supremacist and extractive practices to what is liberating and life-honoring?
Collaboration:
Are we facilitating leaders to envision and invest in equitable and resilient futures?
Love:
Are we encouraging building futures from the lessons of love, possibility, and shared humanity?
Networks:
Are we fostering a new level of learning, sustainability, innovation and radical collaboration with people and our planet?
Are we focusing on systems change and building long-term movement?
It’s the days after the November 3rd presidential election in the United States. What’s a leader to do in this post-election moment? We believe the most fundamental principle that grounds Facilitative Leadership for Social Change, a transformative learning experience we teach and share with social and racial justice leaders, may shed some light.
The fundamental principle of Facilitative Leadership for Social Change, IISC’s flagship workshop, is that decisions are best made when we tap into the power of participation by involving every person who is a stakeholder in the decisions that impact their lives. Facilitative leaders create a safe environment for participation and collaboration. Those who are still counting ballots – and may soon be recounting ballots – will serve us best by being mindful of this and ensuring that every single vote is counted, as objectively as is humanly possible, and with an eye toward complete transparency. The integrity of the next steps of the election process and the outcome of any legal challenges depend on this.
In our organizations and communities, Facilitative Leadership invites us – now more than ever – to be collaborative, strategic, receptive, and adaptable. In this moment, linking arms with others safely in the streets or metaphorically in Zoom rooms, to connect deeply to strategize and engage in the work of racial and social justice with everyone at the table, truly matters. Generating and facilitating authentic conversations that help us to better understand ourselves and our country, and to adapt in peaceful and nonviolent ways to what’s happening now, is deeply needed. Greeting each decision with openness to the ideas and challenges of others without defense and ego can set our communities and leadership on the path to deep transformation.
We can tap the power of participation by applying the seven practices of Facilitative Leadership:
As we make decisions in the coming hours, days, and weeks about the shape of our country or the work in our offices, seek maximum appropriate involvement. This doesn’t mean that every person must be involved every time you have a decision to make, but it does mean considering who will be impacted by that decision and how best to ensure their voices influence the outcomes of the decision, including making them more equitable.
Discover Shared Meaning
Now is an especially important time for people to engage in conversations, transformative listening, and deep thinking about what is holding us together and what is separating us. What can we learn from this election and the values, behaviors, and interactions that came from it? What assumptions and conclusions have we been making? What new insights do we have about our future?
See Systems
How can we help others understand the ways in which systemic injustice and racism are playing out in our political process, in our work, and in our communities? How can we make more visible the different parts of our system – whether it is institutions like government, education, or health care – so that we can organize for change?
Inspire a Shared Vision
Even if you’re uncertain about the future, what do you understand about humankind and those you work with? What are the possibilities? How can we create and live into more equitable and resilient futures?
Focus on Results, Process, & Relationship
Whether we are with our families watching the election process and legal battles unfold or bringing together managers in our organizations, focus first on how people are doing and the strength of their relationships. And then go about things in a way that honors their human fragility while pointing them towards the results we are working to achieve.
Design Pathways to Action
Now is the time for us to start thinking about how we can design a pathway for getting what we need and want. The election has revealed once again the depth and level of racism in our cities, towns, and communities. What can we uniquely design to root out racism in ways that will bring along even those we think are not with us?
Facilitate Agreement
How can we work with others and with our government officials to facilitate a peaceful transition and build agreements that allow our nation to heal through the reckonings of COVID, racial violence, and election divisions? The wounds are deep and require challenging conversations that can be harnessed into agreements, concrete actions, and more repaired relationships.
Let’s be our most facilitative selves in this critical moment.
Just wrapping up a bit of work with a national network that we at IISC helped to get off the ground 5 years ago, which has seen incredible growth and success in its efforts, and which continues to make progress in these times. For us, what this means is that they have really been hitting on what we call the collaborative dimensions of success – results, process and relationships (see image above). That said, some parts of the network (particular working groups) are humming along more so than others.
In our latest meeting with the network, we helped incubate new working groups (now taking their total to 13!) and also held a gathering of existing working group members to come up with a list of success factors and what they wish they had known at the outset to set themselves up for success. This list will be provided to the new working groups to help them along. I was struck by how many of the items on the list below align with what we teach in Facilitative Leadership for Social Change. While there is no exact recipe for success, we have found over the past 27 years that there are certain practices that create conditions for more likely fluid collaboration. ‘
Here is a list of 27 distinct but related success factors that were identified:
Diversity; people with different skills and experiences, a diversity of vantage points, ideas, and learning curves.
Dividing up roles – facilitator, recorder, timekeeper, liaison, etc.
Willingness to grow and change our roles; not feeling one has to be in the original role.
Establish group working agreements for collective accountability and be open to changing them as needed.
Strong facilitation.
Understanding of the difference between a working group chair and facilitator (these may or may not be the same person).
Ensure everyone feels like they are able to contribute to group conversations if they want to; check for accessibility issues of various kinds.
Intervene around those who would otherwise dominate conversation and shut others down.
Comfort with letting go of an idea once it has been incubated; people understand that when they generate an idea or proposal that it might be changed or critiqued by the rest of the working group, to make it better.
Loosen grip on ego.
Have consistent meetings and touch points – monthly or bi-weekly – to keep on track.
Practice an ethic of love, generosity and forgiveness.
Open up to bigger sources of inspiration and creativity.
Build common language; make sure that everyone understands any acronyms or technical terms being used.
Use a process guide/map for helping working groups in their overall development and work planning; they can adjust as they see fit, but having a framework can be very helpful.
Have an agenda for your meetings and follow it, until it doesn’t make sense to do so.
Set desired outcomes each meeting, so you can determine where any conversation or agenda item is heading and when it’s over.
Make sure your meeting agendas are realistic … put on it what you can actually get to; prioritize and manage the conversation.
Give people time to connect with one another.
Check for agreement and/or for clarity around key points before moving on.
Make sure action items/next steps are captured at the end of each meeting and restated at the top of your minutes/group memory; revisit in your next meeting.
Conduct process reviews of meetings (what worked, what could be improved); keep what’s working and make changes accordingly.
Keep easy-to-digest minutes/group memories to maintain momentum; having consistent and capable support around this kind of record keeping, including key agreements and next step.
Get meeting minutes/group memories out as soon as possible to everyone, including those who may have missed a meeting.
Support onboarding of new members, so they can catch up easily and step into the flow – think about one-on-one conversations and mentorship.
Provide easy access to/support around accessing shared documents, tools and platforms.
Keep group size manageable – 10 is a nice size; if more consider sub-dividing for certain tasks (think in terms of small group ministry).
For the past month I’ve been checking in with a dozen or so networks that I support and participate in in various ways, looking at how best to navigate these times when in some cases it feels there may be a need to ratchet down or right size expectations. With so much in flux and uncertain, with many new challenges and barriers to how people may have operated in the past, when the impulse might be to pull back or bunker down, what can weavers/coordinators do, what are they doing, to keep their networks and net/collective work vital?
Below is a list of some ideas and practices that I am seeing, hearing, and trying myself, in the name of maintaining baseline connectivity, alignment and coordinated momentum. No one of them is necessarily the “right answer” in every situation, everything being context-dependent and also needing to suit the particular nature and situation of specific networks. And having shared some of these with others, I’ve heard these can be helpful for anyone now working virtually or in-person in times of greater stress. Curious to know what resonates, and what you would add!
Bring an open heart to network interactions. People are feeling a lot in these times. It can be important to allow for and acknowledge this.
Let people know you are thinking of and appreciate them. One of the practices out there that I’ve seen and am leaning into is people sending “love notes” to others in their networks.
Create more frequent, optional and informal opportunities for people to connect. I’ve been seeing and participating in “coffee chats” that happen weekly, bi-weekly and monthly for those who are interested to drop by (virtually), check-in and share gifts and needs. This includes setting up phone calls where people can walk and talk instead of being glued to a screen for videoconferencing.
Release your grip on certain standards of performance and accomplishment. This can often create more frustration and exhaustion. Model patience and grace with yourself and others.
Allow for, and maybe even celebrate, messiness, malfunctions, and “mistakes.” This is not just about cutting people slack and reducing stress, but also inviting ongoing experimentation, improvisation, creativity and playfulness.
Shore up the core of your network. With some coordinating teams working virtually for the first time or much more often, while juggling many other balls, it can be important to establish some basic expectations around communications and other working agreements. What minimally do people need from one another in order to function well in these times? What are they able to give?
Find time to disconnect and replenish. From Zoom overload to balancing needs of home and work simultaneously, it can be crucial to find time to disconnect from conversation and interaction.
Lean back into alignment. This can be a good time to put a network’s mission, vision and values back in front of its members, to remind people what holds them together and what might ground them more deeply amidst the tumult of the times. How can these values and larger goals provide ballast and guidance?
Create more slowness, stillness, spaciousness and even silence in your network interactions. Even when connected, we can practice different kinds of pacing and spacing that can help people to restore, maintain or increase their energy.
Stem degenerative flows. The 24 hour news cycles, social media wars, and spirals of outrage can conspire to overwhelm us and suck us dry, especially when there is an insidious fear of missing out. Other than simply disconnecting, we can ask what actually nourishes us in terms of connections and flows of information, interactions and other resources. Be mindful of what you consume, as well as what you send out and communicate with others.
Lead with joy and laughter. Because it feels good and can be so radical and welcomed in these times.
Really practice shared leadership. All the time, and especially now. Do what you do best and connect to the rest. Remember you are not indispensable and that networks benefit from redundancy of role and function. I was recently in a call with 8 other facilitators to develop both an agenda and executive memo for an important meeting, and while in the past I would have dreaded these kinds of endeavors, in this instance we really needed each other given the complexity of the situation and constrained capacity of each of us.
Keep an eye towards bridging. While comfort and care are important, watch the tendency to fall back into familiar patterns and relationships that can bolster bonding (birds of a feather flocking together) in your networks at the expense of bridging to those who are different in some way, shape or form, where those differences are vital to the health of the network and its work. On this front, see this resource, “On Bridging,” from the Othering and Belonging Institute.
Keep listening for and helping to meet needs, fill gaps, and leverage opportunities. What are the critical connections and flows that the network is asking for right now? Who can help to create and support these?
Ask yourself the following question and see where it takes you:
“What is something I/we can do today that our future network (and collective work) will be grateful for and benefit from?
Note: This blog was authored as a framework to assist leaders moving people and organizations through COVID-19. Shortly after it was written, the racial uprisings of 2020 began after the many deaths of Black people in the United States. We have since updated this framework to bridge the approaches we believe are necessary for navigating both COVID-19 and racial injustice. Please view this blog and new resource.
As we find ourselves rowing in uncharted, uncertain, and scary waters, feeling like we’re up against waves of deep tension and crisis, we know that we need to row together in new and deeply collaborative ways. Yet under current conditions, many leaders are overwhelmed with concern about their own organizations; their staff, volunteers, Board, constituencies, and networks. We are all problem solving minute-to-minute and facing many critical decisions – decisions which could determine if people have a source of income, if they will receive essential services, and, indeed, even if they will remain healthy and alive.
We need to support leaders at all levels – individually, organizationally, and at the level of the ecosystem of networks around them – to work strategically and collaboratively in this critical moment. We are using IISC’s Collaborative Change Lens, to harness the power of collaboration by focusing on love, racial equity, and networks. We are supporting leaders online, and will eventually support them in-person (yes, that day will come), to plan and move through the stages of transformation offered in this framework during the pandemic and beyond.
Organizations, communities, networks, and even individuals may experience these stages in linear ways. Or, they may dip in and out of the stages at different times as they move through challenges and opportunities. We are supporting them to shift from emergency responses to creating conditions for resilient futures that create regenerative and equitable systems that are sustainable for the longer-term. This includes helping individuals and groups “do what they do best and connect to the rest,” and to act in networked ways to strengthen response and movement.
As you review the framework, would you share your responses to the questions below in the comments?
What does it bring up for you?
Where do you find yourself focusing your thinking and efforts?
What might you want to explore, start, continue or further develop, or stop doing in any of the stages?How does the framework help you prioritize and perhaps find empowering areas for action and partnership?
Facilitate rapid problem-solving and decision-making in the face of immediate needs, heightened risk, chaos, and/or uncertainty.
_____
Collaboration Priorities:
Focus on relationships and results for rapid decision-making and crisis management
Engage in quick and meaningful stakeholder engagement of those impacted by critical and consequential decisions to generate effective responses.
Ground all decisions in what is best for our shared humanity and fate.
Love:
Act and respond with love, humility, empathy, and transparency.
Let those in critical need know they are not alone.
Show up with and model presence and focus.
Racial Equity:
Avoid “savior syndrome” and respect the dignity and voice of those most in need in the moment.
Recommit to racial equity practices and approaches from the organization’s past that can build resiliency.
Anticipate and remove racialized barriers to accessing emergency resources and uniquely tailor responses to account for historic inequities to eliminate disparities in the emergency response.
Networks:
Foster connectivity and flows between leaders in various sectors and ecosystems to gather and share information, understand the current reality, and respond to complex problems.
Tap into diverse networks to address critical needs and discover new possibilities.
Eliminate bottlenecks and liberate the flow of critical resources.
Grapple with the reality of fewer resources and more distress within the organization/community.
_____
Collaboration Priorities:
Facilitate conversations and coordinate activity to prepare for emerging into a period of relative stability, focusing on shared and equitable leadership.
Work with others to read patterns; probe, sense, and respond iteratively to achieve stability.
Love:
Shape conversations, cultures, and approaches to exploring the current reality through the lens of love and possibility.
Embrace the full complexity of where people are and how they are experiencing current reality.
Model vulnerability as strength.
Encourage people to reach for connection to experience belonging and avoid isolation.
Racial Equity:
Acknowledge and address the reality of stark racial disparities in our social systems that the emergency reveals. Remember and communicate that equity is not the same as equality.
Collect and examine data on who has been impacted by your and others’ decisions and how; determine new paths and approaches to root out inequities.
Foster deeper trust and network connections by continuing to exchange ideas and resources.
Build a gift culture where people offer what they can for the good of the whole.
Set strategic direction with critical stakeholders and partners. Join forces, align, or merge.
Create the conditions for healing and well-being for people in groups, networks, and sectors in which we live and work.
_____
Collaboration Priorities:
Model communication and consistent practices of support, cooperation, and coordination.
Generate and live into community care and mutual aid guidelines to support healing, refreshment, self-care, and improved physical and emotional well-being of oneself and others.
Love:
Convene healing conversations that allow for brave space, nourishment, emotions, truth, and care.
Leave channels of communication open for how people are feeling and experiencing things.
Remind everyone that individuals will be in different places at different times, and that is okay.
Racial Equity:
Make space for people with shared racial identities or a shared purpose to come together to move through and release trauma collectively, and to experience liberation.
Design and facilitate in ways that allow people to process holistically – intellectually, physically, emotionally, spiritually.
Networks:
Generate new connections or deepen older ones to refresh and heal on individual, interpersonal, organizational, and network levels.
Attend to flows of resources that create healing and well-being for people.
Envision, live into, and develop capacities for new and better futures
_____
Collaboration Priorities:
Facilitate leaders, organizations, and networks to envision and generate elements of a new future that is different from what was imagined before the emergency.
Create emergent learning spaces for people to share what they are experimenting with and learning.
Love:
Imagine a future from the lessons and examples of love, possibility, mutual aid, and collective care.
Build systems, processes, and practices that begin to manifest the future that you envision.
Racial Equity:
Design your vision and future practices by grounding them in the value of transformative equitable well-being and thriving.
Pivot from supremacist, extractive practices to what is fundamentally liberatory and life-honoring.
Image by Alexander Baxevanis, “Flow,” shared under provision of the Creative Commons Attribution LIcense 2.0.
“New paths of flow are needed for new patterns of organization that are resilient.”
– Sally J. Goerner, Robert G. Dyck, Dorothy Lagerroos, The New Science of Sustainability
This post builds on a post from a couple of weeks ago, looking at how in a time of pandemic, with viruses revealing other viruses (racism, othering, oligarchy, mechanical thinking run amok), and triggering viral responses of various kinds, this is prime time to cultivate network literacy and strength. In this post I want to highlight the importance of “flow network science” or the “energy network sciences.” These fields stretch across disciplines and look at how nutrients, information and other vital sources of energy move through the structures of living networks.
Dr. Sally J. Goerner and her colleagues (Dan Fiscus, Brian Fath, Robert Ulanowicz, and others) have looked at how certain features of systems-as-networks (communities, ecosystems, economies) contribute to their long-term health and thriving, including diversity, intricacy, adaptability and robustness. A key is to focus on those dynamics that support the self-renewing (regenerative) and saluto-genic (health promoting) capacities of living systems as and so that they evolve and adapt to disturbances in their environment (which is really an extension of their being!). A big part of this is not just focusing on the pattern of network connections, but what is moving through those connections, including quality and velocity of those flows, from whom and to whom.
At IISC, we are fielding lots of questions right now about what networks are doing or should do to not only to respond to the COVID19 emergency and achieve some semblance of stability, but also to build pathways to better, more resilient and equitable systems. Taking a cue from what we are observing and what we are learning from energy network sciences/flow networks, some of the things networks can do and are doing include:
Weaving and convening diversity to foster systemic intelligence and resilience
Distributing power and intelligence to enable rapid and timely responses in different parts of “the body”
Circulating accurate and accessible (curated) information in various forms (text, visual, audio) throughout “the whole” to support diverse learning and adaptation
Facilitating effective (clear, concise, well-timed and spaced) communicationand conversation to help people stay grounded, focused and moving on what matters
Disseminating elements of opportunity- and abudance-based narratives that encourage people to lean into these times and not flee from or freeze in the midst of them
Identifying and circulating a variety of nourishment (multiple forms of “capital”) widely (especially to those who are otherwise undernourished) in the form of money, ideas, in kind support, and other resources
Promoting robust exchange to support innovation, learning and systemic vitality at different levels
Creating safe and brave spaces for people to share their challenges and successes, get peer-assists, give and receive emotional support that encourages risk-taking and further venturing into uncharted terrain
Designing and carrying out network activity and engagement with an ethic of love (“seeing others as a legitimate others”), care, generosity, abundance, common cause, mutualism, transparency, inclusion, equity, and our full humanity (minds, bodies, hearts, spirits)
And we can “double click” on each of the above to delve deeper into the “who” (roles and relationships), “how” (processes), which we are actively doing with a variety of groups, and will share more of what we are learning in future posts and webinars.
And in that spirit of learning, please share what you are learning and would add with respect to what networks can do and are doing to create pathways to the new and the better.
Yesterday I was on a call with the Food Solutions New England Network Team, meeting virtually instead of in-person, to do some checking in and also to move forward ongoing efforts focused on strengthening our collective work towards the FSNE Vision. This included talking about ways to use the current moment to strengthen resilience, even as so many in-person convenings, including the FSNE 2020 Summit, are being cancelled or postponed.
Many of us feel like there is an opportunity to take the network to another level in this time, to deepen connectivity, to ramp up exchanges, to facilitate greater alignment, to engage in much more mutual support. Evidence of this came from a round of sharing announcements, updates, requests and needs (riffing on the “network marketplace” that we have adapted from Lawrence CommunityWorks), among the nearly 20 participants on the call (representing all 6 New England states, different sectors and perspectives in the food system). I think we were all heartened to hear about the adaptations, creativity, and care happening in so many places amidst COVID19.
Image by sagesolar, “Mesmerized by murmuration,” used under provisions of Creative Commons Attribution License 2.0.
Examples of emerging activity, which came up during our call and in email exchanges since, include:
Various mutual aid initiatives (see Big Door Brigade for resources on this front)
More robust activity around the upcoming 21 Day Racial Equity Habit Building Challenge to advance equity considerations and actions especially in these times (see and register here)
Efforts to meet current needs amidst COVID19 with needs to address climate change (see some reflections from Otto Scharmer on this front, which have been making their way through the network)
Food funders revising guidelines and getting money out the door quickly and for general operations
Innovations around education in food system programs through universities
Rallying support for small food-related businesses
Collecting COVID related resources and reporting on impacts on the food system (see this Google doc started by FSNE Network Leadership Institute alum Vanessa García Polanco)
Free virtual/video cooking demonstrations
Leveraging online platforms to connect people across geographies and systems to talk about taking action around systemic alternatives (see Now What? 2020)
Utilizing virtual tools creatively to advance strategic thinking under changing and challenging conditions (there was also good discussion about the importance of considering issues of inclusion and equity, given uneven access to certain tools, dependable wi-fi, and supports that allow more focus when working virtually, etc.)
There are others that I’m sure we did not hear. That said, beyond the warmth of the personal connection time during our call, which we always make time for, and the emails of mutual support since, there is a hopeful sense that in what we are sharing are the seeds of systemic alternatives to the system that is failing some more than others and all of us in the long run. All of this needs more tending, more care, more connecting, more inclusion, always more considerations of equity, and more coordination. And more time and space for wisdom and innovations to emerge …
Please share with us what else you are seeing emerge and adapt for the good and the better in these times!
I just finished reading Douglas Ruskoff’s Team Human and found it very provocative and timely. As I find myself in more spaces where it feels like there is a tendency towards breaking as opposed to bridging, I and others with whom I work are asking, (1) What is really going on here? and (2) What we can do to better hold things together, while respecting diversity and difference? Team Human offers some insights by lifting up how the digital-age technologies in which many of us are engaged are making dangerously simplistic abstractions of our world (and of people) and appealing to the worst of our humanity.
Rushkoff uses 100 aphoristic statements in what amounts to a manifesto that speaks to how forces for human connection have turned into ones of isolation and repression. This includes algorithms that constantly direct our attention to what outrages us and sound bite biased social media undermining democracy by encouraging people to spread incendiary partial and untruths (because they outrage us!).
The book is certainly a wake up call to understand the manipulation behind digital media and to go beyond false appearances and reductionist reactivity to embrace prosocial behavior and make contributions towards regenerative patterns and flows. I highly recommend the book and have pulled some of my favorite quotes, which you will find below:
“Whoever controls media controls society. … Social control is based on thwarting social contact and exploding the resulting disorientation and despair.“
“Engineers at our leading tech firms and universities tend to see human beings as the problem and technology as the solution.”
[Under capitalism] “people are at best an asset to be exploited, and at worst a cost to be endured.”
“We’ve got a greater part of humanity working on making our social media feeds more persuasive than we have on making clean water more accessible.”
“The internet reinforces its core element : the binary. It makes us take sides.”
“Memetic warfare, regardless of the content, discourages cooperation, consensus, or empathy.”
“If we don’t truly know what something is programmed to do, chances are it is programming us. Once that happens, we may as well be machines ourselves.”
“There is no ‘resistance’ in a digital environment/ only on or off.”
“We reduced ideas to weaponized memes, and humankind to human resources. We got carried away with our utilitarian capabilities, and lost touch with the reasons to exercise those capabilities in the first place.”
“The long-term danger is not that we will lose our jobs to robots. … The real threat is that we lose our humanity to the value system we embed in our robots, and that they in turn impose on us.”
“We must learn that technology’s problems can’t always be solved with more technology.”
“Might the apparent calamity and dismay around us be less the symptoms of a society on the verge of collapse than those of one about to give birth?”
“The first step toward reversing our predicament is to recognize that being human is a team sport.”
“Happiness is not a function of one’s individual experience or choice, but a property of groups of people.”
“Evolution may have less to do with rising above one’s peers than learning to get along with more of them.”
“Challenging the overt methods of separation is straightforward: reject that hate speech of racists, zero some economics of oppression, and the war mongering of both tyrants and neoliberal hawks.”
“We can be utterly in charge of the choice not to be utterly in charge. We can be fully human without being in complete control of our world.”
“It’s neither resistance nor passivity, but active participation: working in concert with what’s happening to make it down river in one piece.”
“New experiments have revealed that after just a few moments of awe, people behave with increased altruism, cooperation and self-sacrifice.”
“True awe is timeless, limitless, and without division. It suggests there is a unifying whole to which we all belong – if only we could hold onto that awareness.”
“If we are not going to follow the commands of a king, a CEO, or an algorithm, then we need unifying values in order to work together as a team to work toward mutually beneficial goals.”
“Unless we consciously retrieve the power inherent in our collective nature, we will remain unable to defend ourselves against those who continue to use our misguided quest for individuality against us.”
“The future is not a discontinuity or some scenario we plan for so much as the reality we are creating through our choices right now. We just need to observe the flows, recognize the patterns, and apply them everywhere we can.”
“Find the others. Restore the social connections that make us fully functioning humans, and oppose all conventions, institutions, technologies, and mindsets that keep us apart.”
On June 11, 2019, IISC successfully celebrated twenty-five years of
building collaborative capacity for social justice and racial equity. It was a
beautiful and soulful party with over 200 supporters at the historic Hibernian
Hall in Roxbury, Massachusetts, a largely Black and working-class community in
the heart of Boston. It was IISC’s first time planning an event of this
magnitude, let alone celebrating such a major milestone as our quarter-century
birthday.
As you know, part of IISC’s core and signature contribution to the
field is that we bring people together to collaborate, lead, and design processes
for social change and racial equity. Therefore, like a true IISC’er, I have
been pondering some questions. What did
we learn about collaboration, racial equity, process, and leadership through
this event? What did this event teach or re-teach us about collective planning
for change?
There are five observations that come to mind. Not so much about the mechanics of the event (get a great event coordinator is the short answer to that!), but rather about the important intentions around the event.
Clear collaboration got us through every challenge. It was important for us to have a clear purpose for our event, a set of shared values to guide our planning, and a collective vision for our success. Our willingness to share leadership brought wisdom and effective action to our task. We also understood that our collaboration could be efficient. At IISC we remind people that not every decision needs to be made by consensus and this was true in our process. In the case of our event, we delegated the role of planning the event to a committee of diverse stakeholders by role, age, and race that could work nimbly with a relatively small number of constraints such as budget. Other than that, the sky was the limit. We solicited input from each other and other stakeholders as we went along so that we could harness the collective genius and perspectives needed to make this a truly special and unique event. When we hit a block or wall, we would ask the group, what do you think?
Women of color leadership makes the difference. At IISC we are challenging our clients and ourselves to make and honor spaces for women of color to share their voices, to lead, and to flourish. Our event coordinator was a Black woman and at any given time, 70% of the event committee was comprised of women of color. These women of color brought intersectional approaches to everything, making connections between IISC’s equity values and our event vision and execution. We ensured that we had diverse voices on our event stage, and that we hired people of color, women, and Boston residents as vendors. Women of color have often had to make do with very little and to work on every task from bottom to top. With that, our skills kicked in, helping us to nail the small and big details. Collectively, we turned over every stone to solve every challenge along the way.
Set an inspiring goal. At IISC, we promote facilitative leadership, and a major facet of this kind of leadership is inspiring people with vision. We decided to set a fundraising goal that was a stretch but not one that would strike fear in us if we didn’t meet it. We chose a goal that if reached, would allow us to accomplish what had otherwise seemed impossible: a goal that would provide long imagined funding for innovation and product development. And we not only met our fundraising goal, we shattered it!
RPR works. At IISC, we talk about the three dimensions of success in any collaboration. Tending to relationships, designing artful and meaningful process, and achieving results. At each stage of our work as an event committee, we made space for each event committee member to personally check in about their lives and to learn about non-IISC interests and pursuits. We made sure to have focused and detailed meeting agendas with strong facilitation so that we could process all the event details before us and achieve our desired outcomes. We focused on achieving results. We set targets of $125,000 in fundraising and 150 event participants, and we exceeded both our goals. All three dimensions were essential to our event’s success.
5. Speak and show your values. At IISC our values include equity, networks, shared power, and love and we made sure our event program directly reflected these values. Event participants not only walked away knowing something about IISC’s historical accomplishments and what we do here at IISC, but also about the values that hold our work. Our special 25th anniversary video and program speakers spoke to racial equity, the value of networks, and of love as a force for social change. We had three tiers of event ticket prices along with scholarships, so that we could meet our fundraising goal and still make the event accessible to everyone. Our values were also displayed by hugs, laughing, dancing, and making connections between people around the room. It’s no fun to work on racial equity and social justice if you don’t get to live out and experience those actions and values.
There are many more lessons to learn, but this I know: love, commitment, collaboration, adaptability, connection, and ambitious goals had everything to do with our success. It’s actually hard to accept that our planning has come to an end. Our event planning committee members loved working with each other and experienced a sense of accomplishment that we hope to replicate throughout the organization in the next twenty-five years!
IISC is about to celebrate 25 years of service and my
husband and I just celebrated 27 years of marriage. One of my colleagues asked
how being part of IISC has influenced my marriage. I tell workshop participants
all the time that using at home the collaborative methods and mindset that we
teach will make it easy to use them at work. They will also make your home life
better because they are rooted in values that are all about building up others
and working together toward important common goals. Sounds like family life to
me!
When I’m on my best behavior at home (as a mom, wife,
sister, daughter, daughter-in-law) I use lots of what I have learned and teach at
IISC. It’s also true that when I’m on bad behavior, I’ve usually forgotten or
laid aside what I’ve learned. Here’s a sampler …
Distinguish content and process. Use appropriate
processes for the outcomes and people you’re working with. Pay special
attention to process and how people are relating to one another.
Be clear about my role in the conversation. Am I
participating? Just facilitating? Coaching?
When I am a participant, bias toward asking
questions that build understanding and help ideas to emerge. Engage with what
others are saying rather than just advocating for my own ideas.
When coaching, ask questions and share
observations that help the coachee to gain insight. Before giving advice, be
sure the person wants it.
When I’m just facilitating, don’t do the work
for the group or turn the conversation toward me or my ideas. Help them to
think it out.
In all cases, inquire before advocating. And
then inquire some more!
Be clear about who’s the decision maker and
involve others appropriately in the process. Remember that even when I have the
authority to make a decision, I will still want to consider ways to involve
others who will be affected by that decision. And, be sure to explain my
rationale.
Remember that big agreements are often built
through a series of small agreements.
Remember IISC’s collaboration lens:
Networks – Remember that my family is part of a
broader network. Cultivate relationships, build the capacity of everyone in the
network to be strong, contributing members, build a gift culture.
Exercise “power with” rather than “power over.”
Again, even when I do have power over (as with a small child), bias toward
building the person’s power to discern and act on their best motivations rather
than just imposing my will.
Work for equitable outcomes, matching my
strategies to the individual needs. Recognize that people will experience the
family and the world differently based on their identity.
Nurture the love that does justice. Deeply honor
the humanity of everyone, even people we disagree with.
When in conflict, don’t be overly wedded to my
position. Reveal and encourage others to reveal the underlying interests and
look for common ground. Explore options without commitments before trying to
move toward an agreement.
Be clear and specific about feedback. And only
offer it when you are genuinely committed to the other person’s improvement.
Make sure to give reinforcing feedback as well as constructive feedback.
Remember where you are in the open-narrow-close stages
of building an agreement. Don’t start to narrow (analyze options) too early or
good ideas may not emerge. Don’t close (make an agreement) until you’ve got all
the ideas on the table and have thought them through together.
And, of course, many of our norms for
collaboration: Remember it’s ok to
disagree. Listen for understanding. Enable empathy and compassion. Take
space/make space. Keep it real. Keep it here. Take responsibility for impact,
regardless of intent.
I’m curious about what’s on your list folks!!
Years ago, I used to joke (only half kiddingly) with Ron and
Susan Kertnzer, who were affiliates and former staff of Interaction Associates who
were married to each other. After participating in a workshop that they
facilitated, I thought we should create a workshop called “The Learning
Marriage and the Facilitated Family.” The skills we teach could strengthen some
basic building blocks of our society. And, if we would learn and use these
skills at home, using them at work would be second nature! That idea never got out
of the discussion phase. Who knows whether it’s an idea whose time will
eventually come!?!
Image by Clearly Ambiguous, “Solar System,” shared under provision of Creative Commons Attribution License 2.0.
Last week, I was invited to a convening held by the Social Impact Exchange to do some work with funders who are considering and/or investing in systems change (as opposed to say programmatic) strategies. The invitation was to kick the convening off by helping to “open minds and hearts to new ways of thinking and doing.”
At IISC, we have been playing with what it means to “think,” given what can tend to predominate in many maintstream settings is highly analytical, disembodied and heart-dismissing approaches. Our belief is that we need to (re)claim the fullness of our intelligence in order to create the more beautiful world we know is possible. As our friends at Management Assistance Group have written:
“Too often, we stay in generalized and practical knowing, rarely dipping into foundational knowing or artistic knowing in meaningful ways. By not intentionally drawing on these, our theories and action plans are often disconnected from our values and beliefs, and the bedrock experiences of our lives.
Moreover, privileging one way of knowing over others marginalizes and ignores other truths that people bring from other ways of knowing. This marginalization often lies at the core of conflicts, systemic barriers to change, and inequity.”
To support people in this direction of more holistic knowing, we are creating more space to explore our individual and collective interiors, sit in and with spaciousness and silence, explore reality and possibility in more embodied ways (movement!) as well as engage in deeply relational interactions that can be heart and soul expanding.
At one point during our opening, I offered a collection of systems-oriented quotes and sayings and invited people to do a self-organized group read of them (whoever felt so moved to speak, though only one quote to a person). People were asked to pay attention to what moved inside of them as they read and heard these quotes. This was done, in part, to help dislodge people from unexamined thought patters. I was explicit about this and introduced the exercise with these words from quantum physicist David Bohm:
“A great many people think they are thinking when they are merely rearranging their prejudices.”
When the group was over, and after a moment of silence, people were invited to share with a partner what they were most struck by and why. You are invited to do the same with the words below, to read in silence or aloud, to share any reactions and resonance and also to offer other systems-focused quotes/sayings that you have found to help open and expand some aspect of your thinking.
Image by Matthias Ripp, “Planetary System,” shared under provision of Creative Commons Attribution License 2.0.
“A system cannot fail those it was never intended to protect.”
– W.E.B. DuBois
“The problem with problem-solving is the idea that a solution is an endpoint.”
“We act as if simple cause and effect is at work. We push to find the one simple reason things have gone wrong. We look for the one action, or the one person, that created this mess. As soon as we find someone to blame, we act as if we’ve solved the problem.”
– Margaret J. Wheatley
“For every complex problem there is an answer that is clear, simple, and wrong.”
Make Change Stick Beyond the MeetingTurn ideas into agreements that stick, and keep change going after the meeting ends. Perfect for teams stuck in “great conversation, little action.”
