Networks, Collective Impact and the Place of Expertise
“Too many of us … feel pressure to be experts. But the most valuable thing you can do is to express vulnerability, to listen to people working things out.”
– John Hagel
“Expertise” is one of those concepts that seems to get vetted every now and then, and in the current climate of complexity, collective impact and networked approaches to change, there is certainly good cause for this. Mark Twain once quipped that what made the expert an expert is being from someplace else. There may be some truth and value to this view when a set of “outside” eyes can lend new perspective to a situation. And certainly it has often been the case that deference is given to this manifestation at the expense of local and other sources of knowledge. Read More