Tag Archive: organizational development

April 26, 2017

Moths to the Flame of Simple

The human heart is the first home of democracy. It is where we embrace our questions. Can we be equitable? Can we be generous? Can we listen with our whole beings, not just our minds, and offer our attention rather than our opinions? And do we have enough resolve in our hearts to act courageously, relentlessly, without giving up – ever – trusting our fellow citizens to join with us in our determined pursuit of a living democracy?       ~Terry Tempest Williams

In Turkey, voters just granted the Prime Minister additional powers. In the US, many people have long been fond of simple solutions. Today that plays out with support of a bombast who is inconsistent and offers solutions that exacerbate underlying problems.

When we work with clients, it also seems like there is a pull to simplicity, especially around issues of diversity and equity.

We field many calls from organizations and networks eager to address issues of racism. In its caricature state, which is all too common, the request is for a two-hour workshop for staff. The hope is that with a few hours of filling smart brains with a new understanding—of the history of racism, or of implicit bias, or levels of oppression—that then things will be okay.

This is false. A two-hour workshop can open some new understanding or potentially be used to make a case for change, but in no way does not even put you on the road to okay.

How is it that smart people believe that a little more in the way of “smarts” will undo a complex historical reality routed in policy, cultural narrative and economics?

Some of it seems to be a wish for easy and for ease. Many white people want the magic bullet or the easy solution to our own racism and that of our country and our organizations. We are not used to acknowledging that it took a lot of work to dig the hole that we are in and that it will take even more work to get out. Hoping that two hours or one day can give a diverse group the knowledge, tools, and understanding to create systemic change is simply a wish for simple.

In addition, there are systems that support the quest for this to be simple. For example, funders may offer relatively small dollars for organizational change efforts or not prioritize learning about systems of oppression at all. The push is almost always for fast outcomes and it seems risky to slow down and support the harder efforts that will ultimately be successful. Many leaders of our organizations, foundations, and government institutions have ourselves benefitted from the structures of racism and are content (wittingly or unwittingly) not to rock the boat.

For people working on systemic change, our job is to communicate that change is both hard and worthy. To want change requires more than a workshop; it is a commitment to put in the time, the dollars, and the effort. We know that effective equity efforts require work on multiple levels.

It may not be easy but it is fun and powerful to see the changes along the way. Change can beget more change. Change includes:

  • New and deep relationships that expand what is possible and build new ways of being
  • More equitable hiring and purchasing policies, investing in long term economic change
  • Policies in an organization that are constructed to undo the bias that is both implicit and explicit in our minds and our organizations.

I will write more in the coming weeks about examples of change as a motivation for those moments when we think oppression, racism, and inequity are solvable in a two-hour workshop. IISC is interested in working with groups that choose to avoid the simple and invest with their hearts and time the work that can lead to meaningful change.

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March 5, 2014

The Network is the Leader

I just finished reading Mila Baker’s Peer-to-Peer Leadership: Why the Network is the Leader, which adds to the growing case for more widespread network thinking, foregrounding of human relationships, and shifting traditional conceptions (and myths) of leadership in business and beyond. Much of what Baker writes about has been expressed in the writings of others, including Clay Shirky, Carol Sanford, Nilofer Merchant, Kevin Kelly, and Harold Jarche, and I appreciate how she couches much of her writing in the evolving leadership and organizational development literature and thinking. Read More

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April 12, 2011

Form follows Function

Photo by: Phoester

I was inspired to write this post after reading and seeing the pictures on this post on Bureaucratics:  A  Global Portrait of Red Tape

Bureaucrats get a bad rap.  Which is not always fair.  They do serve an important purpose.  If you’ve been to Singapore, you find they can be so efficient it is almost exciting.  However, I do think it is important to take a critical look at organizational form.  We have to pay attention to the way we structure ourselves when we aim to do things together. Read More

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April 14, 2009

“Pre-Planning” or “Readiness”

We were in a learning session the other day and I was amused when I heard Marianne Hughes, our Executive Director at the Interaction Institute for Social Change, refer to “back when it was still ok to talk about planning…” I appreciated her currency in the field, as well as the decades of experience she is able to bring to the table. Marianne was talking about how important it was to apply a “pre-planning phase” to any organizational change process. What I specially appreciated was her call for an equivalent moment in group process as we are coming to understand it today, what she called a “readiness” phase.

What is important here is that as paradigms shift we are not just playing around with language but we are actually learning to look at the world with an entirely different lens. I forget who it was that said “strategic planning is obsolete, what we need is strategic thinking.” This to me is a lot like what Marianne was saying, understanding the state of a group that is clamoring for change is not exactly pre-planning, it is actually testing for readiness. When I hear “pre-planning” I get right into linear thinking, and it feels like linear thinking is actually a limitation for groups that want to deal with complexity.

“Readiness” on the other hand seems to be testing for something else. In my experience, testing for readiness must include the skillful probing into a group’s interest or capacity to engage an “adaptive challenge.” And here I’m using the language of Ron Heifetz and Marty Linsky who skillfully make the distinction between technical problems and those challenges that demand a shift at the level of values, beliefs and assumptions. It seems to me that a “pre-planning phase” can serve to solve a technical problem, but an adaptive challenge demands organizational readiness.

One of my key learning edge questions is found somewhere around here. I have a core interest in helping people and groups of people shift out of what I call the “dominant-and-dying paradigm” into what I see as the “emergent paradigm.” I am passionate about this specifically because the dominant paradigm has calcified while this emergent paradigm seems to have potentially liberating attributes. Certainly there is much more to explore here, but I’m currently highlighting a key question – how do we test for readiness?

How do we know a group is ready to make a shift at the level of values, beliefs and assumptions?

And if a group is not ready, is there any way we can help?

Any ideas?

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April 14, 2009

"Pre-Planning" or "Readiness"

We were in a learning session the other day and I was amused when I heard Marianne Hughes, our Executive Director at the Interaction Institute for Social Change, refer to “back when it was still ok to talk about planning…” I appreciated her currency in the field, as well as the decades of experience she is able to bring to the table. Marianne was talking about how important it was to apply a “pre-planning phase” to any organizational change process. What I specially appreciated was her call for an equivalent moment in group process as we are coming to understand it today, what she called a “readiness” phase.

What is important here is that as paradigms shift we are not just playing around with language but we are actually learning to look at the world with an entirely different lens. I forget who it was that said “strategic planning is obsolete, what we need is strategic thinking.” This to me is a lot like what Marianne was saying, understanding the state of a group that is clamoring for change is not exactly pre-planning, it is actually testing for readiness. When I hear “pre-planning” I get right into linear thinking, and it feels like linear thinking is actually a limitation for groups that want to deal with complexity.

“Readiness” on the other hand seems to be testing for something else. In my experience, testing for readiness must include the skillful probing into a group’s interest or capacity to engage an “adaptive challenge.” And here I’m using the language of Ron Heifetz and Marty Linsky who skillfully make the distinction between technical problems and those challenges that demand a shift at the level of values, beliefs and assumptions. It seems to me that a “pre-planning phase” can serve to solve a technical problem, but an adaptive challenge demands organizational readiness.

One of my key learning edge questions is found somewhere around here. I have a core interest in helping people and groups of people shift out of what I call the “dominant-and-dying paradigm” into what I see as the “emergent paradigm.” I am passionate about this specifically because the dominant paradigm has calcified while this emergent paradigm seems to have potentially liberating attributes. Certainly there is much more to explore here, but I’m currently highlighting a key question – how do we test for readiness?

How do we know a group is ready to make a shift at the level of values, beliefs and assumptions?

And if a group is not ready, is there any way we can help?

Any ideas?

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