Tag Archive: SSIR
April 6, 2016
“If you don’t know the kind of person I am
and I don’t know the kind of person you are
a pattern that others made may prevail in the world
and following the wrong god home we may miss our star.”
– William Stafford, From “A Ritual to Read to Each Another”

A couple of weeks ago I was a participant in a SSIR webinar on network leadership. I spent my air time talking about Food Solutions New England as an example of a social change network that has been leveraging authenticity, generosity and trust to address issues of racial inequity in the food system. In telling the story, I realized that much of it amounts to a gradual process of shedding layers and “making the invisible visible.” Specifically, it has been about making visible power and privilege, connection and disconnection, tacit knowledge and diverse ways of knowing, and complex system dynamics. As a result, many in the network sense we are now in a better position to build from what we have in common, and that it is more likely that the vision of a vibrant, equitable and eco-logical food system will be realized. Read More
October 6, 2015
A recent report out of the University of Michigan and Michigan State University highlights a number of food systems change efforts that have adopted a collective impact approach. Two of these are initiatives that IISC supports – Food Solutions New England and Vermont Farm to Plate Network. The report distills common and helpful lessons across eight state-wide and regional efforts. Here I want to summarize and elaborate on some of the article’s core points, which I believe have applicability to virtually all collaborative networks for social change.
First off, the authors note the importance of context. They quote Margaret Adamek from the Minnesota Food Charter, who points out that “borrowing from other states and initiatives only goes so far as ‘the unique features of each place are what dictate the strategy.'” At IISC, we could not agree more. Complex systems suggest that we cannot bring a cookie cutter approach to change. As such, there is not one single appropriate model for food systems change. That said, the authors discuss common practices that can undergird a diversity of approaches.
- Investing time – It always takes longer than you think or want. While this may not be the best marketing pitch for collective impact and network building, it is good to manage people’s expectations. This work is a marathon, not a sprint. Undoing and shifting years of practices, layers of institutional structures and fixed mindsets does not happen over-night. Furthermore, it takes time to build alignment among key players.
- Building trust – A recent blog post in the Stanford Social Innovations Review says it all – “In our research and experience, the single most important factor behind all successful collaborations is trust-based relationships among participants. Many collaborative efforts ultimately fail to reach their full potential because they lack a strong relational foundation.” Trust is what binds the efforts together and creates longer-term and more emergent potential.
Change begins and ends with relationships, and a big part of systems change is rewiring and bringing greater depth (trust) to existing patterns of relationships.
- Being strategic about communication – Communication really is the lifeblood of networks. It’s what contributes to transparency, trust, social learning and adaptive capacity. Communication is not simply about one-way or one-to-many channels. Having myriad ways for people to connect and find one another helps to deliver value to more people in more ways.
- Using stories as strategy and evaluation – In complex systems, stories become an avenue for sense-making as well as a means of capturing diverse human experiences in a system. Stories can also provide qualitative data about how systems are changing, and they tend to have stickiness and staying power that can keep people motivated and coming back.
Powerful stories are like enriched compost that can be fed back into the network to nurture new growth.
- Tracking economic impact and other metrics – Arguably, economics underlies every kind of social change needed in this country. What I mean by this is that access to/ownership of resources of various kinds is key to power and self-determination, and affecting every system is the concentration and consolidation of power in ever fewer elite hands. Without tracking whether resources are growing in local communities and flowing and owned in more equitable ways, it is hard to say that we are making truly systemic change.
- Engaging diverse stakeholders – Another underlying factor in every systemic issue in this country is the growing crisis of democracy. From small towns to big cities, the composition of the public is becoming increasingly complex. At IISC, we see all of our work as striving in some way, shape or form to answer the question: “How can we build the will and develop the skill of the diverse public to collectively create just and sustainable societies?” We see a future in which we are “all in;” all in providing the information and knowledge needed to understand the issues that affect us; all in making decisions that impact us; all in, and especially those who are most often left out and are most negatively impacted. This push for more inclusive processes and structures is what we call Big Democracy. In this sense, engaging diverse stakeholders is not simply a means but an end in and of itself.
October 2, 2013

Last week I represented IISC as a presenter/facilitator in a “deep dive” session at the Council on Foundations Conference for Community Foundations. The title of the session was “Complete Capital”and was inspired by an SSIR article by the same title written by Antony Bugg-Levine of the Nonprofit Finance Fund (NFF). Briefly, complete capital is a framework to help funders and other investors develop a fuller picture of the assets required to address complex social challenges: financial, intellectual, human, and social.
After presentations by Alison Gold of Living Cities (intellectual capital), Lisa Spinali (human capital) and Jessica LaBarbera of NFF (financial capital), and in the light of a couple of helpful case studies presented by Alison and Jessica, I offered a view of social capital that is more complex than what appears in the SSIR article. Read More
March 13, 2013

|Photo by Alper Cugun|http://www.flickr.com/photos/alper/5222966685|
Last week I posted an entry on this blog about the myriad ways that people and organizations are engaged in “net work” for social change, by profiling three different initiatives focused on strengthening local food systems and food security. Not only is there a difference in the process, but there is also variation in terms of so-called ends or outcomes. The topic of “planning” has come up quite a bit in these networks and many questions asked about what “a plan” looks like in the context of multi-stakeholder/organizational initiatives tackling complex issues. Once again, the answer is that it depends. In both direct experiences at IISC and in additional research about other initiatives, there is a wide variety around what constitutes a plan for social change. Read More
December 30, 2012
“If you want to go fast, go alone. If you want to go far, go together.”
-African proverb

This coming Sunday, my colleague Gibran Rivera and I will be presenting at the Connecting for Change Conference (Bioneers by the Bay) in New Bedford, MA. This is one of my favorite events each year, as it gathers many thoughtful and innovative presenters and participants from local/regional and national/international levels to talk about how to create whole (just and sustainable) communities. In our workshop, “Are You Down With D-I-T? Skills for Change in a Network World,” Gibran and I will guide attendees through an exploration of the convergence of two of today’s powerful memes – the DIY (Do It Yourself) movement, which seems to be fueled in great part through younger generations and social media, and “collective impact,” made popular by FSG in its SSIR articles. Read More
December 27, 2012

IISC would like to share our Top 5 most influential post of 2012! Join us until the New Years Eve when we reveal our number 1 blog post!
The following post began as a response to FSG’s lastest contribution to its work around “collective impact” on the Standford Social Innovations Review blog. There is much value in the additional details of this cross-sectoral approach to creating change, and I especially appreciate what is highlighted in this most recent piece regarding the strengths and weaknesses of different kinds of “backbone organizations” to support and steer the work. In the ensuing conversation on the SSIR blog, there is a comment from an FSG staff person about the importance of building trust in launching these efforts, and it was from this point that I picked up . . .
With deep appreciation for the good work of FSG in helping to codify this important approach, I wanted to add that from our experience at the Interaction Institute for Social Change, helping people develop the skills of process design and facilitation is of paramount importance in cultivating trust and ultimately realizing the promise of large-scale multi-stakeholder collaborative efforts. Read More
July 26, 2010

We have Clary Shirky talking about Cognitive Surplus and the distinction between communal benefit and civic benefit when it comes to collaborative action. We have Daniel Pink talking about Drive and the search for meaning which inspired me to write about the Purpose Bubble. And just last week here on the IISC Blog, my friend and colleague Curtis Ogden was talking about the need “to recognize the change capacity of the marketplace” and creating mechanisms to reclaim markets.
It is with this context in mind that I finally get to the Lloyd Nimetz opinion piece in the Stanford Social Inntovation Review – “Information Overload, Action Deficit.” Read More
February 22, 2010
In the upcoming edition of the Stanford Social Innovation Review, IISC gets a mention for our work with both Grantmakers for Effective Organizations and their Change Agent Project as well as the work we did with our client The Davis Foundation and their project Cherish Every Child. In each instance IISC partnered with our client by providing them a collaborative approach and architecture that scaffolded them in their pursuit of their collaborative goals.

Read More