Tag Archive: stakeholders

January 16, 2013

Living Systems Lessons for Networks

I was recently turned on to the work of Louise Diamond by the Plexus Institute.  Diamond has been bringing insights from the dynamics of complex systems to peace building work for many years.  Her efforts connect to a growing number of practitioners and thinkers who see the need to approach social change with an ecological and evolutionary mindset.  In one of her papers, she extracts some of the “simple rules” that yield core practices for working in this way.  Here I have adapted and adjusted some of them in application to network building for food systems change. Read More

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December 27, 2012

Deepening Collective Impact

IISC would like to share our Top 5 most influential post of 2012! Join us until the New Years Eve when we reveal our number 1 blog post!

The following post began as a response to FSG’s lastest contribution to its work around “collective impact” on the Standford Social Innovations Review blog.  There is much value in the additional details of this cross-sectoral approach to creating change, and I especially appreciate what is highlighted in this most recent piece regarding the strengths and weaknesses of different kinds of “backbone organizations” to support and steer the work.  In the ensuing conversation on the SSIR blog, there is a comment from an FSG staff person about the importance of building trust in launching these efforts, and it was from this point that I picked up . . .

With deep appreciation for the good work of FSG in helping to codify this important approach, I wanted to add that from our experience at the Interaction Institute for Social Change, helping people develop the skills of process design and facilitation is of paramount importance in cultivating trust and ultimately realizing the promise of large-scale multi-stakeholder collaborative efforts.  Read More

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June 7, 2012

Process Design and Bridging Fear

Many road signs featuring question marks symbolizing uncertainty

|Photo by Qoncept|http://www.flickr.com/photos/37418570@N03/4488784822|

Fresh off of an offering of Pathway to Change to a group of leaders from across sectors in southern Massachusetts, and with another 3 day workshop on the horizon in San Francisco (July 24-26), I’ve been considering how the theme of fear often comes up in discussions about impediments and challenges to effective collaborative change work – fear of failure, fear of losing something, fear of the unknown.  And I’ve been more and more convinced by how important intentional, creative, and strategic process design is in building pathways through this fear.  This notion has been validated in the writing of Chip and Dan Heath, most recently in their book Switch: How to Change Things When Change is Hard.  In a one page summary, the Heath brothers highlight the important three steps of: (1) directing our rational selves (what exactly are we trying to accomplish?), (2) motivating our emotional selves (what’s so compelling about that future destination? why can’t the current conditions continue?), and creating a clear path between where we are now and where we want to be. Read More

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March 2, 2012

What We Know – Cynthia Parker

IISC Senior Associate, Cynthia Parker, answers the question asked in a staff learning session, “What do we know from our years of doing collaborative capacity building and social change work?” Recorded at Space With a Soul on February 6, 2012.

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February 2, 2012

Funder as Convenor: Part 2

convening2

|Photo by cambodia4kids.org|http://www.flickr.com/photos/cambodia4kidsorg/3987334968|

A year ago I blogged about the critical role of convening in collaborative multi-stakeholder change work, particularly as it plays out through a funder.  Having been in Michigan last week working with a group of diverse foundations in a customized Facilitative Leadership session, I have additional thoughts to offer stemming from a very productive and provocative conversation about how to address and manage power dynamics when one attempts to initiate a partnership or collaborative effort and one is holding the purse strings or a significant portion thereof.  Read More

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December 15, 2011

Wanted: A Living System Blueprint

I have previously written in this space about a state-wide early childhood system change effort in Connecticut, for which my colleague Melinda Weekes and I are currently serving as the lead process designers and facilitators. For the past year, we have been engaged in a robust and somewhat emergent process of exploring some of the underlying systemic dynamics surrounding early childhood development and care in the state, and beginning to re-imagine that system, in all of its complexity as it holds the vision of nurturing whole children, from informal to formal elements, from grassroots to grasstops.

At this point, we are poised to think more deeply about what it would mean to create a “blueprint” for that system, acknowledging that this blueprint could never cover every component and dynamic in the system, nor would we want it to be static. Read More

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July 21, 2011

Building Power Through Collaborative Change

Golden Gate

|Photo by http2007|http://www.flickr.com/photos/http2007/2204187170|

In this week’s public Pathway to Change workshop in San Francisco, participants engaged in a practice meeting facilitated by some of their colleagues that focused on effective means of building power in collaborative change efforts to enhance their overall effectiveness to realize more just ends.  The assumptions going into the conversation were that power is defined as the capacity to influence people and one’s environment, create change, address needs, pursue desires, and/or protect interests.  Furthermore we suggested that power is not a fixed asset that people possess. Rather, it is socially constructed, understood, and legitimized through social relationships among individuals and groups of people. Given that it is not fixed, it can also grow or be grown.

So here is the list of ideas that surfaced for ways to build power and we certainly invite your reactions and additions (items in bold ended up being given higher priority by the group): Read More

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April 27, 2011

Taking Stakeholders Seriously

stakeholder

|Photo by Robert Higgins|http://www.flickr.com/photos/37893534@N07/4779016818|

“Stakeholder” is a big word in our practice at IISC. When it comes to our collaborative change work, we take  stakeholder analysis very seriously, in certain situations spending a few days to complete this critical task. The aim is generally to surface the names of those groups and individuals who as a sum total will help to ensure that we have the system represented in the room. What this means is pushing people, at times, into uncomfortable places to consider typically unheard voices and those they have outright resisted inviting to the table but without whom they could not hope to make the kind of change to which they aspire.

Typically we engage in a conversation with our clients and partners that asks them identify, in the context of some given change effort, those whose stakes are defined in the following ways: Read More

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April 14, 2011

The Power of Words

Words and the way in which we order and convey them can have tremendous power.  This has been driven home by a variety of experiences and stories.  There was the environmental conservation effort that was having a hard time bringing certain stakeholders under its umbrella until it began offering others the opportunity to join a movement to “preserve quality of place.”  Then there was the effort to intervene on the behalf of some of our depleted fisheries that began with a slogan more or less about about “saving fish,” and that only ended up bringing key players into the fold when it shifted to being about “ensuring that we can fish forever.”  Engagement is a science and an art form and the importance of our word choices is not to be underestimated.

What experiences have you had with the power of words in the pursuit of social change?

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March 31, 2011

Funder as Convenor: Part 1

mi casa

|Photo by Keith Williamson|http://www.flickr.com/photos/elwillo/5440401913|

The more I do our collaborative consulting work here at IISC, the more interested I become in the role of the convenor in complex multi-stakeholder change efforts.  This role, typically held in our work by a funder or someone else with convening power (local/state government, school district, a well-connected community-based agency) has much to say about the success and nature of a social change effort, and yet from my perspective remains under-appreciated and/or poorly misunderstood.  Over the next few months I’ll spend some time in this space reflecting on what we and others are learning about this critical role and soliciting your thoughts, reactions, and experiences.

But first, what does it mean to convene?  In our practice, convening is one of a few central leadership functions in collaborative and networked approaches to change.  Read More

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February 2, 2011

The Engagement Shift

Ladder of engagement

|Image from cambodia4kidsorg|http://www.flickr.com/photos/cambodia4kidsorg/2296887265|

I’ve been working with a couple of organizations and initiatives lately as they discuss enhancing their strategies for stakeholder engagement.  Throughout all of this work is the emerging awareness that we are in the midst of a paradigm shift in our field with respect to what engagement means and looks like.  This, of course, has been captured by many writers and thinkers who have been looking closely at what social media is enabling (see, for example, Clay Shirky’s work, the Working Wikkily blog, or the writings of Beth Kanter and Allison Fine).  And at the same time there is a realization that this is not just about technology, but a return to some of what we’ve forgotten as well as a step towards something new. Read More

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October 28, 2010

Hints of Collaborative Success

OT1What do you look for up front to suggest that a collaborative endeavor is on the right track?  This is the question that former IISC colleague and current VP of Programs at Grantmakers for Effective Organizations, Courtney Bourns, and I are charged with answering today.  Our audience and partners in this endeavor are a group of community grantmaking committee members convened by the Ontario Trillium Foundation.  The attendees want to know what to look for in applications and out in the field (‘beyond the grant”) as hints of future success.

This is an intriguing and challenging question, especially given the fact that the signs of success are often in places we do not think to look and of course there are never any guarantees.  I certainly look forward to an engaging conversation with this group, and these are the thoughts I am prepared to share with folk at this point: Read More

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