Tag Archive: trust
February 19, 2019
Photo by tracydekalb, “Redbud Love,” shared under provisions of Creative Commons Attribution license 2.0.
The following post was originally published in 2014, and has been edited. In many ways it feels even more relevant five years later …
Over the past dozen years or so at IISC (our half-life as an organization, and my whole life as a member of this amazing community), we have seen and experienced some interesting progressions. In our Facilitative Leadership for Social Change trainings and consulting work, we talk about the “interior condition” of effective collaborative and network leadership. When I first joined the organization, we used to say that collaborative leaders and change agents embraced an ethic of “service, authenticity and respect.” Then we made the move of changing “respect,” which came across to some as a bit weak, to LOVE. For the first couple of years after making this switch, when we asked “What’s love got to do with it?” with respect to effective leadership and work for social change, there were definitely some uncomfortable silences. Some participants would ultimately want to rename love as “respect” or “passion.”
Then in 2009 we started noticing a change. More heads nodded in rooms when we mentioned the “L-word,” less nervous laughter and shifting in seats. In one particularly striking instance, during a training with health care and public health professionals, a senior and very respected physician responded,
“What’s love got to do with it? Everything! Beyond my technical skills, I am effective in so far as I am able to really see my patients, students, and colleagues, to make them feel seen for who they are.”
Read More
December 10, 2018
What makes a fire burn
is space between the logs,
a breathing space.
Too much of a good thing,
too many logs
packed in too tight
can douse the flames
almost as surely
as a pail of water would.
So building fires
requires attention
to the spaces in between,
as much as to the wood.
When we are able to build
open spaces
in the same way
we have learned
to pile on the logs,
then we can come to see how
it is fuel, and absence of the fuel
together, that make fire possible. …
A fire
grows
simply because the space is there,
with openings
in which the flame
that knows just how it wants to burn
can find its way.
– “Fire,” Judy Sorum Brown
Change does not tend to happen through piling on, through simply adding to what we are already doing or whatever heap we have in front of us.
Change happens, say scientists and sages, through some kind of release, through letting go. Not of everything, but of something. Something that will create enough space for creativity (something else!) to happen.
Changing the way we do work, behave, and treat one another and the planet doesn’t mean dumping new techniques on top of old ways of working. It means carving out creative niches that are given space for the breath of life to reach them. So they can grow. So that they can find their way.
Change does not tend to happen in isolation (the proof of re-treat is ultimately in re-engagement). It happens through connection, through webs (no one is an island). It happens through collective care and nurturing. Too much space – distance, disconnection – can kill the spark of change.
Sharon Salzberg and Ethan Nichtern ask an important question –
“What are we holding onto about this system [ways of doing and being] that, if we trusted the other people around us, we actually could practice letting go of?”
Connection, deep connection, also helps us to let go. … And to let something else come.
Connect. Let go. Create space. Connect. Let come.
Like breathing.
How are you connecting (and to what and to whom) in order to let go of what no longer serves?
What are you letting go of in order to create spaces for the new and desperately needed?
What new connections (and old) are you making to fuel the fires of possibility?
December 3, 2018
“Scarcity alters how we look at things; it makes us choose differently; … our single-mindedness leads us to neglect things we actually value.”
-Sendhil Mullainathan and Eldar Shafir, Scarcity: The New Science of Having Less and How It Defines Our Lives
Image by geckzilla, shared under provisions of Creative Commons Attribution License 2.0.
A few weeks ago, the inimitable Seth Godin wrote a blog post about “the magnetic generosity of the network effect.” In the post, he talks about how a “scarcity mindset” can impact our willingness to share ideas. This can happen, says Seth, when we treat ideas as if we were sharing a pizza. But ideas are not pizza slices. Ideas can grow, inspire, flourish. Ideas when offered freely can give birth to innovation; in dialogue they can create even better ideas. The exchange of ideas can grow energy and enthusiasm among sharers and recipients. This is central to the notion of “network effect” – as a network grows, so does the potential of the network. It’s potential grows. Having connections is only as good as what gets shared through those connections, and in which directions. In other words, networks are made valuable not just through connectivity, but through generosity and mutuality.
I work with some groups, aspiring to be networks for change, that struggle with what I would call an “organizational mindset” in their work. Their tendency is to want to immediately put structure and boundaries on what they are doing – who is in, who is out; how we will make decisions; what committees need to be formed, who has what kind of power, etc. This is not necessarily a bad thing, except when it is driven by a scarcity mindset, an overly protectionist stance that can result in the hoarding and unwillingness to share things that are not scarce – ideas, appreciation, a skill, gratitude, love, an image, a tune – and whose sharing can create the richness of emergence and greater abundance. Read More
October 9, 2018
The following post originally appeared on the IISC site four years ago. It has been slightly revised and is offered here to help those focused on leveraging “network efforts” with their change efforts to consider how they might shift and align their thinking and actions.
This post builds on another focused on the power of asking “beautiful questions” and inspired by a staff challenge to articulate lines of inquiry stemming from IISC’s collaborative change lens, It distills some of the underlying questions that adopting a “network lens” inspires for social change work. Please add, adjust, edit, and rift!
- How does your organization/network/change initiative strive to add value to (rather than duplicate) existing efforts? What do you do best, and how might you then connect to the rest?
- What are you doing to support and strengthen connections and alignment within and beyond your organization/network/change initiative?
- What current patterns of connection characterize your organization/network/change effort? How do these further or inhibit the change that you are trying to be and to bring about?
- What current resource flows characterize your organization/network/change effort? How do these further or inhibit the change that you are trying to be and to bring about?
- What current definitions of value (determinations of what and who matters) characterize your organization/network/change effort? How do these align with the change that you are trying to bring about?
- Who sits at the core of (decision-making, communication, coordination) in your network/ change initiative? Who is more peripheral? How does this arrangement help to bring about (or not) the kind of change you hope to see?
- What would happen if you drew in or out to those currently on the periphery? How might this happen?
- How do you currently engage with one another in your organization/network/change initiative? What constitutes “legitimate” modes of knowing, sharing, and interacting? What does this make possible? What does prevent?
- How might you engage with one another in your organization/network/change initiative to facilitate the best of what everyone has to offer?
- How are you balancing collaboration and cooperation in your organization/network/ change initiative? When is it most strategic for all or most participants to coordinate (collaborate) around a given action? When and around what is it best to keep things diffuse and self-directed (sometimes defined as cooperation)?
- How have you created opportunities for mutual and continuous exchange in your organization/network/change initiative?
- What is the role of empathy in your organization/network/change initiative? What are you doing to nurture deeper understanding, connection, and trust?
- What is the role of gratitude and generosity in your work? What are you doing to nurture and encourage greater appreciation and abundance?
- How are you creating space for people to articulate requests and offers and to match these?
- What structures (governance, decision-making, communication) support the focus and functions of your network/change initiative?
May 22, 2018
Connection is a social determinant of health.
Last week I participated in the Network Leadership Training Academy hosted by the University of Colorado at Denver’s Center on Network Science. It was wonderful to meet fellow network geeks and enthusiasts from around the country and Canada and to hear about diverse applications of network theory and practice, from public health to public transportation, from early childhood education to after-school programming, from housing to firefighting.
I was invited to share some of what we at the Interaction Institute for Social Change are learning as we work at the intersection of networks and equity, which included telling the evolving story of Food Solutions New England. There seemed to be resonance with and appetite for going deeper to unpack how networks can be forces for truly equitable liberation from dysfunctional and damaging systems.
And there were many other presenters over the course of the couple of days I was able to attend. Here are some of my take-aways.
- In networks, less is often more with respect to personal connections. Given that people can only manage a certain number of social connections, a good question to ask is “How can we cultivate and maintain the fewest number of connections that are valuable?”
- Closed networks do not lend themselves to novelty. For innovation (and presumably for both resilience and adaptability) it is important to pay attention to “structural holes” in networks.
- Effective engagement rests on authentic listening, informal exchanges and meetings (lunch, coffee), identifying and honoring strengths and assets, thinking of people as people and not projects, constantly showing up and closing loops.
- In order to activate a network you have to have established sufficient trust and reciprocity.
- Effective networks for individual “leaders” are open (distributed), diverse and deep.
From conversation and reflection with participants:
- Connection is a social determinant of health.
- Increasingly healing needs to be viewed as a foundational goal of developing networks.
- Effective networks for individuals are not necessarily effective networks for collectives and social change. We have to be clear about what our scale and intentions are. (ON this front, check out this wonderful post by Christine Capra – “Networking Does Not Equal Network WEAVING“)
Additional resources to consult:
- The Partner Tool, a social network analysis tool designed to measure and monitor collaboration among people/organizations.
- Person-Centered Network App, for use by a provider to first screen a person to assess their gaps and strengths in their personal support systems and then, based on the results, link them to available community resources.
April 18, 2018
“Network entrepreneurs are keenly aware that they are few among many working across the larger system, and in this way they embody a special type of … leader[ship].
Image by tarotastic, shared under provisions of Creative Commons Attribution License 2.0.
This is the third in a series of blog posts that appear in their entirety on the Education Week website. In the previous post we considered how structure has implications for the extent to which a network or networked activity is able to leverage different kinds of net effects and create value for diverse participants. We also considered how structure has implications for both equity and how power is distributed. Another important consideration in how to create equitable benefit is what leadership looks like and how it plays out in and around networked activity.
The concept of leadership seems to be undergoing a rapid evolution lately. Especially in this “network age” there appears to be both a growing appreciation that leadership has always been about more than the singular and highly visible heroic individual, and that going forward, leadership must be upheld as much more of a shared and multi-dimensional endeavor.
“Leadership for this era is not a role or a set of traits; it is a zone of inter-relational process. Step in, step out.”
In much of the collaborative consulting work that we do through the Interaction Institute for Social Change, leadership (or what we at IISC often call Facilitative Leadership) is about “holding the whole.” That is, there is a need for groups, teams, organizations and communities to think more expansively about the state of a given complex system (community, economy, food system, organization, school, school district) and pay attention to what is required to support resiliency and/or change for more equitable and sustained benefit. In these situations, the traditional top-down images of leadership fall short.
In education, for example, we have seen hopes often pinned on seemingly superhuman teachers and principals who are brought in to “rescue failing kids and schools.” The assumption underlying such moves is that these extraordinary individuals will of their own drive and volition beat the odds and dramatically reverse the downward trajectory. This story may be the making of a box office smash, but in reality is met with mixed results at best. This is not to say that individuals cannot provide crucial sparks at important moments in organizations and communities. But holding out for heroic singular leadership ignores the systemic reality of what got us to where we are in the first place, and denies the more complex and connected response that is actually required.
“Leadership is helping to make the network smarter.”
Harold Jarche
Indications are that network leadership is at its best a dynamic, diverse, and multi-dimensional phenomenon. Many of those with whom IISC partners in the work of social and systems change understand this implicitly, and we have found it important to help them externalize and be more explicit about this by naming some of the roles that leadership can embody in a collaborative/networked world. Read More
December 12, 2017
I mentioned in a previous post how much I love Twitter, for a variety of reasons, including how it helps me to see networks at work and can help create a variety of great network effects. Well I have reason to yet again appreciate it, as a recent blog post I put up inspired Claudio Nichele, who is located in Brussels, Belgium and works at the European Commission, to create the great sketch above of the network principles I wrote about (see below).
Just like that, an unexpected gift and enhanced visual value! I asked for Claudio’s permission to post, which he granted, and we both agree it is a wonderful example of what happens when you work out loud (see principle #9 below). Enjoy, and please feel free to rift on these images and the principles below, and if you do, let both of us know what you create. Read More
October 24, 2017
“Relationship is the fundamental truth of this world of appearance,”
– Tagore
Over the past several years of supporting networks for social change, we at IISC have been constantly evolving our understanding of what is new and different when we call something a network, as opposed to a coalition, collaborative or alliance. On the surface, much can look the same, and one might also say that coalitions, collaboratives and alliances are simply different forms of networks. While this is true, it is also the case that not every collaborative form maximizes network effects, including small world reach, rapid dissemination, adaptability, resilience and system change. In this regard, experience shows that a big difference maker is when participants in a network (or an organization, for that matter) embrace new ways of seeing, thinking, and doing. The following revised list continues to evolve as our own practice and understanding does, and it speaks to a number of network principles to guide thinking and action:
October 2, 2017
“We cannot live for ourselves alone. Our lives are connected by a thousand invisible threads, and along those sympathetic fibers, our actions run as causes and return to us as results.”
– Herman Melville
2017-2018 NLI cohort members engage in a team building exercise focused on the dimensions of collaborative success.
Last week I worked with the Backbone Team of Food Solutions New England to launch the second cohort of the Network Leadership Institute (NLI) at Ohana Camp in Fairlee, Vermont. This initiative has grown out of FSNE’s commitment to cultivating both thought leadership and network leadership “to support the emergence and viability of a New England food system that is a driver of healthy food for all, racial equity, sustainable farming and fishing, and thriving communities.” Another impetus for the NLI was a year spent doing system mapping and analysis that revealed four leverage areas for advancing a just, sustainable and democratically-owned and operated regional food system, including cultivating and connecting leadership (see image below). Read More
May 29, 2017
I recently received an email from the NorthSky Nonprofit Network about a practice group they have called the “Network Sandbox.” They introduce a tool (for “Tuesday Tool Time”) and invite members to play with it. I was happy to be told that they recently incorporated “connection stories” as a tool. Here is their invitation to participants to stretch and innovate:
This week’s tool is inspired by the new connections catalyzed by the mini-grants. While the survey we used collected some anecdotal information about the new connections, it left all of us wanting more… richer, deeper stories about these connections. Curtis Ogden from the Interaction Institute for Social Change (IISC), calls connection stories “critical nutrients” for networks that “feed a network forward.”
Tool: Connection Stories
Source: Interaction Institute for Social Change
Purpose: Collect and share stories of connections that have happened because of networks and share them back to the network to inspire more of the same.
From Curtis’s blog: Making these stories more explicit and accessible can have a number of different impacts:
- They model the importance of reaching out across boundaries and to “the other”
- They encourage network behaviors that build a foundation of trust and understanding, which …
- Contribute to “network effects” such as resilience, adaptation, and innovation.
- They can encourage cultures of equity, inclusion and diversity.
April 25, 2017
With inspiration from Nancy White – thank you! (and make sure to check out Nancy’s blog) – I have been returning to and reviewing the list of Liberating Structures created and collected by Henri Lipmanowicz and Keith McCandless for application to some strategy development work with a couple of social change networks. As described on the website:
Liberating Structures are “easy-to-learn microstructures that enhance relational coordination and trust.
Liberating Structures are meant to foster enlivening participation in groups of all sizes, making it possible to truly include and unleash everyone.”
In reviewing the various structures, I’ve pulled out and added to a list of strategic questions that could be offered in concert with different group processes (World Cafe, Open Space, pair shares, fishbowls, individual reflection, etc.) to open up possibilities … Read More
February 27, 2017
“We add value to society-at-large when we dare to connect.”
– Gibran Rivera
For the past five years, Food Solutions New England has been building a regional collaborative network organized to support the emergence and sustainability of a New England food system that is a driver of healthy food for all, racial equity, sustainable farming and fishing, and thriving communities. This network was formally launched with support of IISC in response to a shared sense that greater connection, trust, deep collaboration and innovation were needed across food system efforts throughout the region. To create this connectivity, we have engaged in a number of structural and procedural innovations, including creating an Ambassador Team to do network weaving and the 21 Day Racial Equity Habit Building Challenge, which will happen again this year from April 9-29.
Along the way, we have been witnessing some important boundary-crossing and new partnerships emerging. One example in particular stands out, stemming from a field visit a number of us did to a fishing community in the region to learn more about the challenges to and innovations among small scale fishermen. Our tour was organized by a network team member and community organizer of color who focuses on fisheries who has many deep connections in that community. One of the attendees of the tour was an older white man who does policy work in another state. Personality-wise, these two individuals are quite different, along with their chosen points of intervention in the food system. And yet on the heels of that tour, the organizer and the policy wonk became good friends and colleagues who continue to learn from one another and coordinate more around fisheries and policy analysis/development, creating new opportunities in and across their respective worlds. Read More
