Tag Archive: facilitation

January 4, 2021

Leaning Into Values and Trust Building in (Food) Systems Work

Word cloud generated from participant comments/conversations

Transformative change in the food system will not happen unless we work towards racial justice and equity. 

Anderson, S., Colasanti, K., Didla, N., and Ogden, C. (2020). A Call to Build Trust and Center Values in Food Systems Work. Michigan State University Center for Regional Food Systems.

In September of 2019, I was fortunate enough to be invited to co-facilitate a gathering of over 70 people from across the U.S. to learn from one other about the work of coordinating state and regional level food system plans. At least that was the initial idea. The gathering was convened by the Center for Regional Food Systems at Michigan State University. I was joined in this work by the very generous and talented Noel Didla, Sade Anderson, and Kathryn Collasanti. As is the case with so many good things, the out of the gate vision for the convening gave way to a more emergent planning process that moved us away from purely technical practices and knowledge sharing to the more complex and adaptive work of bringing people together across various lines of difference to have “real talk” and wrestle with tough questions.

What became clear very quickly, with the leadership of Sade and Noel in particular, was that considerations of racial equity and economic justice had to be at the center of our design and facilitation. That included:

  • how we got in “right relationship” with one another as a team
  • how we framed the gathering for invitees
  • who was invited to attend and present at the gathering
  • the choice of where to have the convening
  • the way we designed both the agenda and the gathering space
  • the way we held what essentially became one rich two-day conversation

“I am taking away a lot of thoughts about meeting structure and facilitation from the overall convening planning, structure and flow. The structure of the agenda to put racial equity at the forefront and the structure of the conversations that allowed for honest discussion and audience participation was very effective and made for interesting conversations. These are techniques that would be helpful for us to use in our presentations and to share with food policy councils.”

2019 national gathering participant from the Mid-Atlantic

What we experienced during and heard after the event was pretty encouraging – how for many this was one of the best “conferences” they had ever attended, how people left challenged and inspired, how many of the conversations we started at Wayne County Community College stayed with people and continued.

Our original intent as a co-facilitation team was to write up a report of the event not long after we arrived back in our respective homes. Instead, things simmered for a while and the right time to wrap up the writing emerged during COVI19, as certain things that we had already been emphasizing were put into more stark view.

The linked publication, entitled “A Call to Build Trust and Center Values in Food Systems Work,” is meant to be a way to holding ourselves accountable to the work of racial justice by sharing our reflections on two practices to advance equity that anyone can incorporate into their life and work: building trust and centering values. Here we describe what these threads looked like in this national gathering—including both our personal experiences of the process, the practical event decisions we made, and more about what what participants had to say.

Our collective hope is to challenge readers (and ourselves) to consider the many ways in which food systems activity is either welcoming or exclusionary and either embodies equitable belonging or perpetuates “othering.” And because the conversation must continue, we welcome any reflections and reactions, including how you are leading with values, including racial equity, and trust in 2021.

Kathryn, Noel, Sade and Curtis

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October 20, 2020

Making Network Working Groups Work

Just wrapping up a bit of work with a national network that we at IISC helped to get off the ground 5 years ago, which has seen incredible growth and success in its efforts, and which continues to make progress in these times. For us, what this means is that they have really been hitting on what we call the collaborative dimensions of success – results, process and relationships (see image above). That said, some parts of the network (particular working groups) are humming along more so than others.

In our latest meeting with the network, we helped incubate new working groups (now taking their total to 13!) and also held a gathering of existing working group members to come up with a list of success factors and what they wish they had known at the outset to set themselves up for success. This list will be provided to the new working groups to help them along. I was struck by how many of the items on the list below align with what we teach in Facilitative Leadership for Social Change. While there is no exact recipe for success, we have found over the past 27 years that there are certain practices that create conditions for more likely fluid collaboration. ‘

Here is a list of 27 distinct but related success factors that were identified:

  1. Diversity; people with different skills and experiences, a diversity of vantage points, ideas, and learning curves.
  2. Dividing up roles – facilitator, recorder, timekeeper, liaison, etc.
  3. Willingness to grow and change our roles; not feeling one has to be in the original role.
  4. Establish group working agreements for collective accountability and be open to changing them as needed.
  5. Strong facilitation.
  6. Understanding of the difference between a working group chair and facilitator (these may or may not be the same person).
  7. Ensure everyone feels like they are able to contribute to group conversations if they want to; check for accessibility issues of various kinds.
  8. Intervene around those who would otherwise dominate conversation and shut others down.
  9. Comfort with letting go of an idea once it has been incubated; people understand that when they generate an idea or proposal that it might be changed or critiqued by the rest of the working group, to make it better.
  10. Loosen grip on ego.
  11. Have consistent meetings and touch points – monthly or bi-weekly – to keep on track.
  12. Practice an ethic of love, generosity and forgiveness.
  13. Open up to bigger sources of inspiration and creativity.
  14. Build common language; make sure that everyone understands any acronyms or technical terms being used.
  15. Use a process guide/map for helping working groups in their overall development and work planning; they can adjust as they see fit, but having a framework can be very helpful.
  16. Have an agenda for your meetings and follow it, until it doesn’t make sense to do so.
  17. Set desired outcomes each meeting, so you can determine where any conversation or agenda item is heading and when it’s over.
  18. Make sure your meeting agendas are realistic … put on it what you can actually get to; prioritize and manage the conversation.
  19. Give people time to connect with one another.
  20. Check for agreement and/or for clarity around key points before moving on.
  21. Make sure action items/next steps are captured at the end of each meeting and restated at the top of your minutes/group memory; revisit in your next meeting.  
  22. Conduct process reviews of meetings (what worked, what could be improved); keep what’s working and make changes accordingly.
  23. Keep easy-to-digest minutes/group memories to maintain momentum; having consistent and capable support around this kind of record keeping, including key agreements and next step.
  24. Get meeting minutes/group memories out as soon as possible to everyone, including those who may have missed a meeting.
  25. Support onboarding of new members, so they can catch up easily and step into the flow – think about one-on-one conversations and mentorship.
  26. Provide easy access to/support around accessing shared documents, tools and platforms.
  27. Keep group size manageable – 10 is a nice size; if more consider sub-dividing for certain tasks (think in terms of small group ministry).
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April 20, 2020

Bringing a Network Theory Perspective to These Times, Part 2

Image by Alexander Baxevanis, “Flow,” shared under provision of the Creative Commons Attribution LIcense 2.0.

New paths of flow are needed for new patterns of organization that are resilient.”

– Sally J. Goerner, Robert G. Dyck, Dorothy Lagerroos, The New Science of Sustainability

This post builds on a post from a couple of weeks ago, looking at how in a time of pandemic, with viruses revealing other viruses (racism, othering, oligarchy, mechanical thinking run amok), and triggering viral responses of various kinds, this is prime time to cultivate network literacy and strength. In this post I want to highlight the importance of “flow network science” or the “energy network sciences.” These fields stretch across disciplines and look at how nutrients, information and other vital sources of energy move through the structures of living networks.

Dr. Sally J. Goerner and her colleagues (Dan Fiscus, Brian Fath, Robert Ulanowicz, and others) have looked at how certain features of systems-as-networks (communities, ecosystems, economies) contribute to their long-term health and thriving, including diversity, intricacy, adaptability and robustness. A key is to focus on those dynamics that support the self-renewing (regenerative) and saluto-genic (health promoting) capacities of living systems as and so that they evolve and adapt to disturbances in their environment (which is really an extension of their being!). A big part of this is not just focusing on the pattern of network connections, but what is moving through those connections, including quality and velocity of those flows, from whom and to whom.

At IISC, we are fielding lots of questions right now about what networks are doing or should do to not only to respond to the COVID19 emergency and achieve some semblance of stability, but also to build pathways to better, more resilient and equitable systems. Taking a cue from what we are observing and what we are learning from energy network sciences/flow networks, some of the things networks can do and are doing include:

  • Weaving and convening diversity to foster systemic intelligence and resilience
  • Distributing power and intelligence to enable rapid and timely responses in different parts of “the body”
  • Circulating accurate and accessible (curated) information in various forms (text, visual, audio) throughout “the whole” to support diverse learning and adaptation
  • Facilitating effective (clear, concise, well-timed and spaced) communication and conversation to help people stay grounded, focused and moving on what matters
  • Disseminating elements of opportunity- and abudance-based narratives that encourage people to lean into these times and not flee from or freeze in the midst of them
  • Identifying and circulating a variety of nourishment (multiple forms of “capital”) widely (especially to those who are otherwise undernourished) in the form of money, ideas, in kind support, and other resources
  • Promoting robust exchange to support innovation, learning and systemic vitality at different levels
  • Creating safe and brave spaces for people to share their challenges and successes, get peer-assists, give and receive emotional support that encourages risk-taking and further venturing into uncharted terrain
  • Designing and carrying out network activity and engagement with an ethic of love (“seeing others as a legitimate others”), care, generosity, abundance, common cause, mutualism, transparency, inclusion, equity, and our full humanity (minds, bodies, hearts, spirits)

And we can “double click” on each of the above to delve deeper into the “who” (roles and relationships), “how” (processes), which we are actively doing with a variety of groups, and will share more of what we are learning in future posts and webinars.

And in that spirit of learning, please share what you are learning and would add with respect to what networks can do and are doing to create pathways to the new and the better.

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September 28, 2018

A Meditation: Re-Imagining Mental Health Care for Black Communities

Image by Osajus, shared under provisions of Creative Commons Attribution License 2.0.

 

At IISC, we are using guided meditations to spark transformation in the hearts and minds of participants in our facilitation and training rooms.

This is one I offered to thirty Black leaders brought together by the Department of Health and Mental Hygiene in New York City this summer. They were asked by First Lady Chirlane McCray, wife of NYC Mayor Bill de Blasio, to develop recommendations to increase the numbers of Black mental health providers. But our job in the end was so much more. It was helping them to discover ways to re-imagine mental health care for Black communities, and to encourage Black people to go into mental health fields to free Black people from the emotional and spiritual binds of pain rooted in systemic and historical injustice.

It was the deepest honor to create and share this meditation with the group as I lost my mother in 2002 to mental illness and the health care system that “treated her”.

Get comfortable
Anchor your feet and back
Breathe natural breaths at your own pace

See what’s on your mind about today
See your obligations outside of this room and let them float past you and away

Call on your images of your ancestors
See the faces of your family
Present
And Past

Think about the history of Black people
What images do you see of pain?
Of pain as they face hardship? As their mental health deteriorates?

Of triumph?
As they triumph over, and their mental health improves and sets them free?

What supports did they have to help them heal and achieve wholeness?
Who helped them?
How?

Who helped you in times of need? In times of mental burden and stress?
How?

Thank your ancestors
Thank yourself
Breathe once again those breaths of life
And come back when you are ready

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September 12, 2018

What’s Our Job?: Getting Clear on Network Functions

Network

Image from Sharon Mollerus, shared under provisions of Creative Commons Attribution License 2.0.

 

As I’ve worked with a variety of social change networks to launch or transition from one stage to another, I’ve been guided by the following formula:

Form follows function follows focus

My experience is that many groups and initiatives can get very concerned about structure – How will we make decisions? Who will be members? What is expected of them? What do they get in return? These are important questions, and they deserve a fair amount of time tending to them. What can bog many groups down at this stage, however, is that they have not sufficiently sorted out the functions of the network, how it creates value, if you will, which has important implications for form. And if the group is not clear on its focus (purpose, animating goal, mission), this can be that much more perplexing.

So I’m spending more and more time with networks sorting out their core “jobs,” with a few additional guiding mantras, including:

Do what you do best and connect to the rest.

The value proposition of change networks in my mind is that they add value to a broader landscape of activity, not that they come in and try to take over. Even if this is not the intent, groups can spend little time figuring out what already exists “out there,” what efforts are underway, what other collective efforts are operating. This lack of awareness risks creating unnecessary and unhelpful duplication and competition. Read More

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July 18, 2018

Power and Narrative in Groups and Meetings

Image by Kevin Doncaster, shared under provision of Creative Commons Attribution License 2.0.

This is a repost of a fourth in a series of postings written by former IISC Senior Associate Linda Guinee about power and group facilitation processes, based on research she completed a number of years ago. Today’s post is about how power is built into group narrative. Also check out these other posts on power: “What is Power Anyway?” Power Dynamics: The Hidden Element to Effective Meetings

As I was doing research, I came across a batch of work about narrative theory by Sara Cobb and Janet Rifkin (cited below).  Cobb and Rifkin researched how a narrative is constructed and what impact it has on the ultimate outcome of mediation sessions.  They found that the first story told tends to be privileged and “colonize” later stories told. By framing the discussion to come, this initial story tends to narrow and define the direction of the ensuing conversation.  Later versions are generally tied to the initial story and thus are unable to be fully developed. And the outcome of mediation is generally tied to the initial story.

This can also play a role in group facilitation. If the first version told in a group becomes the frame under which all other discussion happens, a facilitator must pay attention to who tells the first story – or to how to reinforce different versions. Read More

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July 16, 2018

Taking Another Look at Where Power Comes From

blog_image_power

This is a repost of a third in a series of posts on power, facilitation and collaborative process that former IISC Senior Associate Linda Guinee wrote back in 2010. Last week we reposted Linda’s piece “What is Power Anyway?,” which followed a new post by a few of us on power and meetings. Enjoy!

More about power and group processes. There have been a mountain of books written about the “bases of power” and the “types of power”.  I’ve done some work to try to boil it down – and find thinking about this very useful in moving forward the conversation about how to address power issues in group processes.

In the 1950s, French and Raven put out a proposal about five “bases” of power, which others added to. Bases of power are what gives a person or group power. French and Raven came up with these five:

  • Reward Power – power that comes from the ability to reward the other party for complying
  • Coercive Power – power that comes from the ability to punish the other party if they do not comply
  • Legitimate or Normative Power – power that comes from accepted group, community or societal norms or values which are generally viewed as “legitimate”
  • Referent Power – power that comes from being identified with a person or group (for example, so and so gains power by being friends with X or being a member of Y group)
  • Expert Power – power that comes from the perception that the person or group has knowledge

Morton Deutsch later added a sixth:

  • Ecological Power – power that comes from being able to control one’s social or physical environmental in such a way that the modified environment induces a desired behavior or prevents an undesired behavior.

Read More

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July 12, 2018

Revisiting “What Is Power Anyway?”

Building on the theme of our recent blog post, Power Dynamics: The Hidden Element to Effective Meetings, we are reposting a series of posts written by our former IISC colleague Linda Guinee. Linda wrote a masters’ thesis on addressing power dynamics in collaborative process design and facilitation. She did this study based on questions raised over the years by another former IISC colleague, Cyndi Suarez (current Senior Editor at NonProfit Quarterly and author of The Power Manual: How to Master Complex Power Dynamics) – and as she put it, “with the belief that if power dynamics are not well understood and addressed, group process facilitators are likely to unknowingly reinforce the status quo – a scary thought for those of us working on social justice and social change!”

As Linda wrote in her opening post in 2010:

“One thing that woke me up at two in the morning – one of those notorious ‘aha’ moments – was that when doing an extensive literature review of group facilitation literature and conflict resolution literature at that time (2005), I found that conflict resolution/engagement literature is packed full of discussions about addressing power dynamics – while group facilitation literature rarely (if ever) talks about power I only found a very small handful of references to power (as in two or three) anywhere in the very extensive group facilitation literature – and only in reference to people with positional power. There is, in fact, an assumption built into group facilitation methodology that collaboration on its own somehow balances power dynamics.”

Here is her second post in the series …

One of the first questions you might ask when thinking about looking at power dynamics in group facilitation is what IS power anyway? This seemingly simple question, of course, is not really all so simple after all. What do you think? How would you describe power?

When I first started trying to answer this question for myself, I found that I was overwhelmed with material – literally hundreds and hundreds of books about what power is, where it comes from, how it operates, etc. For many, a definition of power has to do with the ability to force something to do something they wouldn’t have done otherwise – a coercive definition of power. Feminist psychologist Jean Baker Miller described power as “the capacity to produce a change.” Others (and in fact, our common terminology) talks about power as a “thing” that can be divided, shared, owned, and transferred.

Read More

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February 19, 2018

Practice for Presence … and Possibility

“It’s not knowing what to do that counts, it’s knowing what to do when you don’t know what to do.”

– Mantra from Facilitative Leadership for Social Change

Last week I had the privilege of co-leading a three day Facilitative Leadership for Social Change training for a group of health equity advocates in Springfield, Massachusetts. It had been a while since I had done a training of that length, and it was a nice opportunity to not only cover more material, but to deepen the conversation and practice. Along the way there were many good questions about what to do around various challenges when one is co-leading a collaborative change effort. And a common response was, “It depends.”

Every group is different, every circumstance is different, and while it might make sense to take some cues from what has been successful in other situations, the caution is not to assume that it will work, or work in the same way, in other situations. This is one reason that I personally do not like the phrase “best practice” when talking about collaborative and facilitative change work. Given the complexity of people and social systems, I find it more helpful to think about “promising practices.”

That said, a promising practice that came up time and time again in our three day training, was the practice or practicing, of ongoing devotion to muscle-building in leadership skills such as process design, facilitation, coaching (leading with listening and inquiry), systems thinking, visioning/imagining, mutual learning and collaborative decision-making/governance. And in undertaking such practice, we at IISC would suggest this is not about achieving perfection. The humbling and exciting thing about collaborative leadership, in my humble opinion, is that it is a life-long learning pursuit and an endless opportunity to deepen understanding of ourselves, others and living systems. For this reason, one of my mantras is:

Practice for presence, not for perfection.

That is, practice can help practitioners get beyond being caught up in simply “learning the scales” of collaborative leadership, in trying to get the skills “right.” Practice at its best can contribute to a state of being more fully present to what is happening in any given situation and being able to work with that in powerfully improvisational ways.

Furthermore, over the past year, there has been a clear call for practice and practices that are explicitly about cultivating spaces to hold difference and tension and trauma. That may be another order of presence characterized by a deeper tuning in and movement away from more transactional processes to ones that are emergent, co-created and geared towards supporting moral courage and imagination. What that can require is vulnerability and a humble sense of “being with.” What it stands to make possible, as opposed to business-as-usual, is growth and real movement forward, together.

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February 24, 2016

Network Leadership Roles 2.0

“Network entrepreneurs are keenly aware that they are few among many working across the larger system, and in this way they embody a special type of … leader[ship].”

– Jane Wei-Skillern, David Ehrlichman, & David Sawyer

30916171_0a9d1be50b

Image from Taro Taylor – https://www.flickr.com/photos/tjt195/30916171

The concept of leadership has been undergoing an evolution. In this “network age” there appears to be both an expanding appreciation that leadership has always been about more than the singular heroic individual, and that going forward, leadership really must be much more of a shared endeavor.

In our collaborative consulting work at IISC, leadership (or what we often call Facilitative Leadership) is about “holding the whole,” thinking expansively about the state of a given complex system (community, economy, ecosystem, etc.) and paying attention to what will be required to ensure resiliency and/or change for more equitable and sustainable benefit. In these situations, the traditional top-down images of leadership fall far short.

Network leadership is at best a dynamic, diverse, more decentralized and multi-dimensional phenomenon. Many of those with whom we partner at IISC understand this implicitly, and we have found it important to help them be more explicit about this by clearly delineating the roles that leadership can embody in a collaborative/networked change endeavor. Read More

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