Image by Judy Gallagher, used under provision of the Creative Commons Attribution License 2.0.
The following is a slightly modified post from a little over a year ago. In recent months, the notion of puttingcare at the center of “net work” – to ground it, make it real and people accountable – has surfaced a number of times and strengthened. The original post included the phrase “the empathic turn.” Since that time I’ve come to see “caring” as a more appropriate word, rather than “empathy,” as it evokes for me not simply feeling but action. This re-post is inspired by the activists and thought leaders who are about to gather in Oakland, CA for the “Othering and Belonging” Conference, hosted by the Haas Institute for a Fair and Inclusive Society.
In an essay that I continue to revisit, the poet/essayist/novelist/farmer/ conservationist and champion of sanity, Wendell Berry, talks about what he calls “the turn towards affection.” Having spent many years reflecting on and pushing back against the unfortunate demonstrated human capacity to despoil landscapes and demonize “the other,” he takes a strong stand for both deep rooted connection and . . . imagination:
“For humans to have a responsible relationship to the world, they must imagine their places in it. To have a place, to live and belong in a place, to live from a place without destroying it, we must imagine it. By imagination we see it illuminated by its own unique character and by our love for it.”
In other words, by his assessment, imagination thrives on contact, on an intimate form of knowing that is not simply intellectual, but intimate and holistic. For Berry it is only this kind of knowing that can lead to truly “responsible” action.
Others, past and present, hold the truth and power of this kind of fuller bodied knowing to be self-evident, in environmental conservation and social justice efforts and in what it means to be a responsible human. Professor john a. powell writes in his book Racing to Justice:
“There is a need for an alternative vision, a beloved community where being connected to the other is seen as the foundation of a healthy self, not its destruction, and where the racial other is seen not as the infinite other, but rather as the other that is always and already a part of us.”
“Too many of us … feel pressure to be experts. But the most valuable thing you can do is to express vulnerability, to listen to people working things out.”
“Expertise” is one of those concepts that seems to get vetted every now and then, and in the current climate of complexity, collective impact and networked approaches to change, there is certainly good cause for this. Mark Twain once quipped that what made the expert an expert is being from someplace else. There may be some truth and value to this view when a set of “outside” eyes can lend new perspective to a situation. And certainly it has often been the case that deference is given to this manifestation at the expense of local and other sources of knowledge. Read More
I have had many conversations recently about network form and transition, all of which have me thinking of what we often talk about in our practice at IISC: balancing acts. The core approach that informs our work in the world is Facilitative Leadership, which strives to create and inspire the conditions for collaborative and net workthat yields greater, more sustainable and equitable change. In co-creating these conditions, as process designers, facilitators, trainers and coaches, we invoke a variety of practices and frameworks, each of which has its own dynamic range of considerations. Read More
This week I was in a conversation with someone who asked me what the difference is between “networking” and “network building.” I’ve been asked this before, and certainly do not purport to have the right answer, but it became an opportunity to deepen the conversation that has been evolving in my work and head about what it means to develop potential through and in networks. Here is what popped to mind as a response, actually in the form of a series of questions
Two years ago, the Food Solutions New England (FSNE) Network Team, with support from IISC, committed to putting racial equity at the center of its work in trying to bring the six state region together around a vision of a more sustainable food system. Since formalizing that commitment with more than 150 delegates at last year’s annual Food Summit, and taking it to other food system-focused networks by invitation, the FSNE Network Team has faced the big question – Now what? How to deliver on this commitment and in a regional context? At the very least we continue to deepen our learning around and commitment to equity, modeling for and learning from and with others, growing and strengthening our understanding and action. A sub-committee of the Network Team, of which IISC is a part, has put together a racial equity plan consisting of various areas of activity, including education, communication, convening, network weaving/organizing and curating tools and resources for food system advocates at all levels (organizational, community, municipal, state).
One step that has just been launched is a bit of an experiment, and takes the 21 Day Racial Equity Habit Building Challenge from Debbie Irving (author of Waking Up White) and Dr. Eddie Moore, Jr. (founder of the White Privilege Conference), and turns it into a virtual community of practice. The ongoing challenge of the Network Team is to figure out a variety of means to keep knitting the network, and to keep communication and learning flowing. This is where the proliferation of social media tools and collaboration platforms has been extremely helpful. Read More
“You’ve got to keep asserting the complexity and the originality of life, and the multiplicity of it, and the facets of it.”
– Toni Morrison
I’ve been re-reading Niels Pfleaging’s short book Organize for Complexity and appreciating how it succinctly captures the current challenges for many groups and organizations trying to navigate complexity while clinging to old tools and beliefs. This can also be the nature of social change work amidst the significant shifts we are seeing. Here’s the trick – as things shift more, and more rapidly,people’s natural inclination may be to try to exert greater control or dig in to what is familiar but does not work. The more one does so, the worse things can get. As Pfleaging writes, we see a “high price for the illusion of control.” Within organizations this takes the form of various gaps – social, functional, and temporal – that make them increasingly irrelevant and ineffective. Responding to complexity requires (to borrow a phrase from Eugene Kim) new muscles and mindsets.
If I could summarize my own reading of Pflaegings’s book, I would put it this way – the world we are living into requires more integrated ways of seeing and doing, and this is hard to do (if not impossible) if people maintain highly differentiated ways of organizing themselves. There is really a baseline call for self-awareness and mindfulness so that one is able to respond not by default or fear, but with perspective and intention, which connects to the idea of “strengthening the network within” at the individual level. And it is important to reach out and connect this self-awareness to others . . .
“Problem-solving in a life-less system is about instruction. Problem-solving in a living system is about communication.”
One of my mantras around network building and social change is that creating greater (and new forms of) connectivity is not simply a “so that” or a “nice to have” but is really an “as” and critical to the work of systems and structural change. This is echoed is some way, shape or form in many of the posts that appear in this space, and I think it bears repeating. Consider the following:
“Whether we learn how to love ourselves and others will depend on the presence of a loving environment. Self-love cannot flourish in isolation.”
bell hooks
Isolation can kill. Science shows how loneliness and social isolation can ravage the body and brain. As noted in an article in The New Rebublic – “A partial list of the physical diseases thought to be caused or exacerbated by loneliness would include Alzheimer’s, obesity, diabetes, high blood pressure, heart disease, neurodegenerative diseases, and even cancer.” And who are the lonely? In many cases the poor, the bullied and oppressed, the “different.” When we consider how isolation can impact genes, we see how the cycles of poverty and oppression can play out at a fundamental psychobiological level. What this calls for, in part, is work that reconnects those who are currently in isolation and on the margins from/of myriad social goods including emotional support, tangible services and other critical resources.
Disconnection breeds irresponsible behavior and prejudice. Science is helping us to understand the role of implicit bias in all of our lives and in society. Furthermore, the work of people like Paul Piff shows how those with considerable privilege who isolate from the rest of society (and keep to their own) tend to lose touch with empathy and any sense of egalitarianism. As my colleague Cynthia Parker notes, “Engaging with people unlike ourselves in situations that involve meaningful activity [and] counter-stereotypic experiences” helps to eliminate biases. In other words keeping and strengthening direct connection is a key part of the work for equity and democracy.
Today the role of the organization is in question. We make things happen through networks. Governance still matters, for both networks and organizations. Most of our models are obsolete; they don’t work so well. It is up to us to re-imagine governance because accountability is important.
I’ve seen Web of Change evolve over the years, and like to think I am part of its evolution. I am consistently impressed by the way this community is willing to transform and to govern itself.
Following is a link to the best board report I’ve ever seen. Can more of us get this good please?
“You have to remember, every boundary is a useful bit of fiction.”
– Buckminster Fuller
One of the more memorable stories about my late father, who passed away 3 years ago this month, happened not long after the Great Recession began in 2008. At the time, he was on the board of a national organization devoted to the study and promotion of human consciousness and the connection between science and spirituality. During a phone meeting of board members, people got to talking about the economic crisis, at which point one member made the following remark: “It’s at times like these that it’s especially important to remember that we are all one.”
“Bullshit!” was my dad’s response (not prone to such outbursts on that board or in general).
After a momentary and no doubt stunned silence, he elaborated – “Clearly we are not one. Some people, a very few people, are making out like bandits from this crisis. Meanwhile of the so-called 99%, some have been much harder hit than others, their wealth decimated. How can we say we are one at a time like this?”
To be fair to my father and full in the storytelling, my dad acknowledged that he believed that it is important to recognize interdependence and shared humanity, and that how and when to do this is an important consideration. Which brings me to the quote from Buckminster Fuller above, a personal favorite and one that I seem to keep sharing recently. Fuller, the eminent systems theorist and design scientist, understood the interconnected nature of reality, as well as the human need and tendency to draw boundaries. Theoretically these boundaries are drawn to be of use to something and/or someone – to name important distinctions, focus attention, aid with analysis, etc. In fact boundaries, or at least difference, might be said to be crucial to life, as dynamic exchange is required to keep living systems alive. Yes, boundaries can be very useful . . . except when they’re not. Read More
“Our world is, to a very real extent, based on dialogue. Every action taken that involves more than one person arises from conversation that generates, coordinates and reflects those actions. Those actions have impact. If our human world is based on conversations, then the work of creating and supporting those conversations is central to shaping a world that works. Designing and conducting meetings and other groups sessions well is vital to determining our common future.”
Just recently in work with a national network, we turned the corner to start creating a structure to channel the alignment it has achieved around core goals for system change and ultimately to realize “collective impact” in a particular domain. As we were kicking off some of the early discussions, someone asked what I thought were the keys to creating a successful network structure. That’s a huge question that merits a complex answer, and I’ll admit that in reflecting on the dozen or so large scale change efforts I’ve been a part of the past 7 or 8 years, the first thing that came to mind was – “really good facilitation.”
Simplistic as this response may sound I was thinking of lessons learned from numerous efforts that no beautiful or well thought out network/collaborative structure stands up to a lack of strong facilitative capacity (skillset, mindset, and heartset). To be more nuanced, it is not just facilitation that ultimately came to mind, but what we at IISC call facilitative leadership.
For over 20 years, IISC has been teaching, preaching and practicing Facilitative Leadership (FL), and in many ways it seems that this approach has never been riper in light of the burgeoning call to collaborate and cooperate across boundaries of all kinds. At its base, FL is about creating and inspiring the conditions for self-organization so that people can successfully achieve a common (and often evolving) goal. The logical question that follows is, “How does one ‘create and inspire’ these conditions?” The answer is found in a variety of practices derived from successful group work and that have indeed shown promise across different networks and large scale change efforts to create solid foundations and momentum for social change. Among them are these: Read More
“If you bring the appropriate people together in constructive ways with good information, they will create authentic visions and strategies for addressing the shared concerns of the organization and community.”
In our work at IISC, we occasionally reference David Chrislip’s “collaborative premise” (see above) as a way of orienting people to some of the key components of effective collective and net work. Given our emphasis on effective stakeholder engagement and process design, we generally focus on the first two elements more so than the last around good information, which does not mean we think it doesn’t matter. In fact, recently I’ve been observing some interesting dynamics around the data conversation in various network building and collective impact projects that we support.
Invariably, it seems that there are those who are quite concerned about ensuring that a given collective effort has the “right data” and that people are being “rigorous” in their approach to problem/opportunity analysis and solution generation. While understanding the need to have and use good data, we also think that it’s important to ask the question – Data for what? People often say they want data to ensure that they are not making uninformed and overly subjective judgments. Understandable. Furthermore it is sensible to want to seek out a baseline to be able to measure progress as a change effort moves forward. This said, I see a number of pitfalls in what can sometimes become the drumbeat for data.
Just recently in work with a national network, we turned the corner to start creating a structure to channel the alignment it has achieved around core goals for system change and ultimately to realize “collective impact” in a particular domain. As we were kicking off some of the early discussions, someone asked what I thought were the keys to creating a successful network structure. That’s a huge question that merits a complex answer, and I’ll admit that in reflecting on the dozen or so large scale change efforts I’ve been a part of the past 7 or 8 years, the first thing that came to mind was – “really good facilitation.”
